Job Description
Candidate requirements
- Must have 2–4 years of experience in sales support, customer service, or trade-facing roles; preferably in travel, hospitality, or tourism.
- Familiarity with African travel or safaris is a strong advantage.
- Tech-savvy and comfortable guiding others through online tools or digital platforms.
- Strong communicator—both in writing and verbally—with a helpful, professional tone.
- Highly organized, proactive, and self-motivated, especially in a remote work environment.
- Solid working knowledge of Microsoft Office especially Word, Excel, and PowerPoint.
- Previous experience with CRM platforms preferred; confident learning and using digital tools to manage agent communication and sales tracking.
- Highly organized in digital file handling and clear in written communication.
- Comfortable working across remote collaboration tools (e.g., Teams, shared drives).
- Passion for conservation and responsible tourism.
Candidate responsibilities
- Act as the first point of contact for low- and mid-volume agent inquiries.
- Respond to questions related to availability, product basics, booking processes, and account setup.
- Escalate complex or strategic queries to senior team members as appropriate.
- Maintain accurate records of agent interactions in CRM systems.
- Host basic training sessions or small-group webinars to improve agent self-sufficiency.
- Identify common barriers to digital adoption and provide feedback to the team.
- Assist in researching new agent prospects and preparing for outreach campaigns.
- Help manage event logistics, trade show preparations, and follow-up communications.
- Support the creation and distribution of tailored sales collateral and marketing tools.
- Help gather feedback from agent fam trips to improve sales content and campaigns.
- Across all interactions, promote the image of the sales team as a best-in-class externally with our
- clients and internally with our key stakeholders.
Conditions and Working Hours
- You are required to work 9 hours per day including an hour lunch break. The working hours are determined according to the team set-up with flexibility.
- Overtime may be required during peak periods for which you will be compensated with time off in lieu.
- You may be required to travel for work from time to time.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Practice common interview questions with a friend or family member to build confidence.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Estimator posted by Execustaff South Africa (Pty) Ltd
Requirements: - Grade 12/Matric with Mathematics and/or accounting as subjects- Estimating experience: minimum 3 – 5 years- Relevant Degree or…
View JobSouth Africa: EXTERNAL SALES REPRESENTATIVE (KIMBERLEY / BLOEMFONTEIN) posted by MPRTC Recruitment
Requirements:Matric / Grade 12.Technical background in electronics/electrical (qualification or practical experience preferred).Previous sales experience...
View JobSouth Africa: Code 10 Driver with PDP posted by Greys Recruitment
We are looking for a skilled Code 10 Driver with a valid PDP to join our team. As a Driver,…
View JobWestern Cape: Extrusion Manager posted by GAP Consulting
Minimum Requirements:Must have a minimum of 5 years experience within the Plastic | Extrusion Manufacturing IndustryDiploma | Degree in Mechanical…
View JobUmdloti: 1x SENIOR Beauty Therapist URGENTLY needed for a busy Spa/Salon in Durban- Umdloti posted by Spa Sense
SENIOR Beauty Therapist needed in Durban- Umdloti VACANCY REQUIREMENTS:2–3 years in Beauty/ Somatology Qualification.ITEC, CIDESCO, or SAASHP is a BONUS.3-5...
View JobJohannesburg North: C# Integration Developer posted by Network Finance
Our client in Johannesburg is looking for a technically strong and solution-oriented C# Integration Developer to join their team. The…
View Job
Browse Employers
Job Alerts