Western Cape: Automotive Workshop Manager – Western Cape (Northern Suburbs) posted by Mototeam (Pty) Ltd

About the Role

Mototeam (Pty) Ltd is seeking an experienced and skilled Automotive Workshop Manager to join our team in the Northern Suburbs of Western Cape. As a key member of our operations, you will be responsible for overseeing all workshop operations, ensuring adherence to safety and quality standards. With your strong technical knowledge and leadership skills, you will lead our team to deliver exceptional customer service and drive business growth.

Key Responsibilities

• Report to the Operations & Sales Manager.
• Oversee all workshop operations, ensuring adherence to safety and quality standards.
• Supervise and mentor workshop staff, including technicians and support personnel.
• Allocate jobs, monitor progress, and maintain workflow efficiency.
• Perform diagnostic checks and mechanical repairs where required, ensuring accurate and safe workmanship.
• Prepare accurate quotes, calculate labour and parts costs, and manage vehicle bookings.
• Ensure timely completion of jobs while maintaining high levels of customer satisfaction.
• Maintain workshop tools, equipment, and inventory, ensuring proper usage and accountability.
• Track operational costs and optimise resource usage within budget.
• Liaise with customers and staff to investigate vehicle issues or repeat repairs, implementing corrective actions where necessary.
• Manage tyre bay operations and other specialised service areas when required.
• Provide updates to management on workshop performance, challenges, and opportunities for improvement.

Requirements

• Matric Certificate or equivalent.
• Min of 3 years foreman | service management experience.
• Strong technical knowledge of automotive diagnostics, repairs, and maintenance procedures.
• Recognised qualification as a Red Seal Mechanic or equivalent semi-skilled experience.
• Proven experience in workshop management and team leadership.
• Excellent organisational, time management, and problem-solving skills.
• Strong communication and interpersonal skills to manage staff and liaise with customers.
• Ability to work hands-on when required, performing mechanical tasks safely and efficiently.
• Experience in training, mentoring, and developing workshop personnel.

Qualifications

• Matric Certificate or equivalent.

Salary & Benefits

No information available.