Western Cape: B2B -Telesales posted by West Coast Personnel
Posted on 2025-06-21 00:00:00
| Employer | West Coast Personnel |
|---|---|
| Category | FMCG Retail |
| Location | Western Cape / Western Cape |
Job Summary
- Key Duties of a Telesales Consultant:
- Outbound and Inbound Calls:
- Make outbound calls to prospective or existing customers to promote products or services.
- Handle inbound sales inquiries and convert them into sales opportunities.
- Deliver compelling sales pitches to generate interest and close deals.
- Explain product features, benefits, pricing, and promotions clearly and persuasively.
- Identify and qualify potential leads from cold calls or marketing campaigns.
- Follow up on leads and quotes to convert interest into confirmed sales.
- Build rapport with businesses to encourage repeat business.
- Maintain records and call notes using CRM systems.
- Meet or exceed daily, weekly, or monthly sales targets.
- Address customer concerns and handle objections professionally.
- Answer questions about products, services, pricing, or terms of sale.
- Stay informed about product updates, industry trends, and competitor offerings.
- Provide feedback to the sales or product team on customer needs or concerns.
- Key Skills and Attributes:
- Strong verbal communication and listening skills
- Persuasive and confident sales approach
- Target-driven and self-motivated
- Resilience and ability to handle rejection
- Familiarity with CRM and telephony systems
- Basic computer proficiency and data entry skills
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