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Western Cape: Call Centre Consultant posted by West Coast Personnel

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Job Description

About the Role

We are seeking a skilled Call Centre Consultant to join our team at West Coast Personnel. As a key member of our call centre, you will be responsible for providing exceptional customer service and support to our clients. If you have relevant experience in a call centre setting and excellent communication skills, we want to hear from you.

Key Responsibilities

  • Answer and manage customer calls efficiently
  • Provide accurate information and support to clients
  • Maintain records of interactions and follow-up actions
  • Liaise with other departments as needed

Requirements

  • Relevant call centre experience with strong references
  • Clear criminal record
  • Reside in Table View, Parklands, or Milnerton

Qualifications

  • Afrikaans-speaking candidates preferred
  • Any medical knowledge or history is a plus (note: not explicitly stated as required, but mentioned as a bonus)

Salary & Benefits

  • Salary details not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in South Africa

In South Africa, the admin, clerical, and secretarial roles are an integral part of various industries, often providing administrative support to teams across different sectors. Typically, these roles involve a range of tasks such as data entry, correspondence management, report preparation, and calendar organisation, making them essential for any business or organisation.

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Generally, salaries for administrative professionals in South Africa can vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level positions to fall within the R30 000 – R50 000 per annum bracket, with senior roles often ranging between R60 000 – R120 000 per annum or more. However, salaries can fluctuate based on the company’s size, industry sector, and specific job requirements.

Common skills required for administrative professionals in South Africa include proficiency in Microsoft Office software, particularly Excel, Word, and Outlook; strong communication and interpersonal skills; attention to detail and organisational abilities; data entry and management skills; and basic bookkeeping and accounting knowledge. Other valuable skills often include social media literacy, email marketing expertise, and experience with project management tools.

Administrative professionals can be found in various industries, including financial services sector, technology industry, manufacturing sector, as well as public administration and non-profit sectors. In these roles, they play a crucial part in ensuring the smooth operation of businesses or organisations by providing administrative support and maintaining records.

In terms of career development, admin, clerical, and secretarial professionals can expect to progress through various levels within their organisation, often taking on more senior roles such as team leader or assistant manager. With experience and additional training, they may also explore opportunities in related fields like human resources, project management, or business administration.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in South Africa, Jobs in Western Cape

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Western Cape: Call Centre Consultant posted by West Coast Personnel

Advertisement



Job Description

About the Role

We are seeking a highly skilled Call Centre Consultant to join our team at West Coast Personnel. As a Call Centre Consultant, you will be responsible for answering and managing customer calls efficiently, providing accurate information and support to clients, maintaining records of interactions and follow-up actions, and liaising with other departments as needed.

Key Responsibilities

  • Answer and manage customer calls efficiently
  • Provide accurate information and support to clients
  • Maintain records of interactions and follow-up actions
  • Liaise with other departments as needed

Requirements

  • Relevant call centre experience with strong references
  • Clear criminal record
  • Reside in Table View, Parklands, or Milnerton
  • Afrikaans-speaking candidates preferred
  • Any medical knowledge or history is a plus

Qualifications

  • Relevant call centre experience (no specific qualifications required)

Salary & Benefits

  • Not specified (salary not mentioned in original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Medical Jobs in Western Cape

The Western Cape, with its vibrant economy and diverse industries, presents a promising career landscape for medical professionals. Generally, the demand for healthcare workers is high across various sectors, from private hospitals to government facilities. Typically, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals.

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When it comes to salary expectations, it’s common for medical positions in the Western Cape to fall within broad ranges of R500 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, and industry sector. Often, senior roles or those in more specialized fields can command higher salaries. However, it’s essential to note that these are general estimates and actual salaries may vary.

Common skills required for medical positions in the Western Cape include a strong foundation in medicine, excellent communication and interpersonal skills, the ability to work under pressure, and proficiency in electronic health records systems. Typically, healthcare professionals with experience in emergency medicine, critical care, or pediatrics may be in high demand. Additionally, many employers value candidates with experience in patient management, medical research, and quality improvement initiatives.

The Western Cape is home to various industries that commonly employ medical professionals, including the financial services sector, technology industry, manufacturing sector, and public healthcare system. Often, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals. Career development opportunities in this field are generally good, with many employers investing in training and professional development programs.

Typically, career progression paths for medical professionals in the Western Cape may include moving into senior leadership positions, pursuing specialized certifications or qualifications, or taking on roles in research and development. Generally, there are many opportunities for advancement and growth within this field, particularly for those who demonstrate a commitment to ongoing learning and professional development.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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Safe & secure application process

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Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Western Cape, Western Cape


Job Seeker Tip

Check your social media privacy settings and ensure public content is professional.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in South Africa, Jobs in Western Cape

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