Western Cape: Client Experience Adminstrator posted by Cecile Personnel (Pty) Ltd

February 2, 2026 Jobs in South Africa

Cecile Personnel (Pty) Ltd

Western Cape

Finance/Accounting Management

Job Description

About the Role

Cecile Personnel (Pty) Ltd is seeking a Client Experience Administrator to join our team in Cape Town. As a key member of our administrative support function, you will be responsible for providing exceptional client experience while ensuring compliance with regulatory requirements. If you are motivated, energetic, and committed to delivering results, we encourage you to apply.

Key Responsibilities

KYC “Know Your Customer”– FICA, risk rating, PEPs & due diligence
Opening of accounts with banking partners
Compliance checks and creation of documents sent to clients
Process flow management on the CRM system
Database management
Conversion of registrations and new FTCCs
Management of bank audits and remediation
Liaising with banks AML department and reporting of any unusual or suspicious transactions
Taking of incoming calls for new client queries
Filing and other administrative tasks as and when required
Liaise with relevant banking partners’ Exchange Control Departments for all South African Reserve Bank related queries

Requirements

Good work ethic with a willingness to go the extra mile and work as a team player.
Must be meticulous: Impeccably accurate with a keen eye for detail.
Excellent interpersonal skills and the ability to work effortlessly with clients and the team.
Adaptability: Modifies approach in the face of new demands. Supports change initiatives, adjusting their actions appropriately when presented with additional information.
Efficiency: Organised with excellent diary and time management skills. Makes timely decisions and accepts accountability for own actions, working well under pressure.
Committed to targets and deadlines and able to multitask efficiently.

Qualifications

Matric
Relevant tertiary degree / diploma advantageous

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Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Finance/Accounting Management Jobs in Western Cape

In Western Cape, South Africa, the finance and accounting management field is generally thriving, with a strong demand for skilled professionals to drive business growth and optimise financial performance. The region’s diverse economy, which includes various sectors such as technology, manufacturing, and services, creates a wide range of opportunities for finance professionals. As a result, job seekers in this field can expect a competitive market with varying levels of complexity depending on the industry sector.

Typically, finance and accounting management positions in Western Cape offer broad salary ranges, often falling within the R400 000 to R700 000 per annum bracket, depending on factors such as experience, company size, and industry sector. For example, senior roles may command higher salaries, while entry-level positions may start at around R250 000. However, it is essential to note that these figures are general estimates, and actual salaries can vary significantly based on individual circumstances.

Common skills required for finance and accounting management roles in Western Cape include expertise in financial planning and analysis, budgeting and forecasting, financial reporting and compliance, leadership and management, communication and interpersonal skills, analytical and problem-solving abilities, and technical proficiency in accounting software such as SAP or Microsoft Dynamics. These skills are highly valued across various industries, including the financial services sector, technology industry, manufacturing sector, and more.

These roles are often found in industries that require strong financial planning and management, such as the technology industry, where companies like Google and Microsoft operate. The manufacturing sector also frequently employs finance professionals to oversee production costs and optimize supply chains. In addition, the services sector, which encompasses various industries, including healthcare and education, also requires skilled finance professionals.

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Career development opportunities in finance and accounting management are diverse, with many professionals progressing to senior leadership roles or moving into specialised areas such as audit and assurance, risk management, or financial planning. With experience and further training, finance professionals can take on increasingly complex challenges and assume more senior responsibilities within their organisations.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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