Job Description
Job Purpose:
To safely and efficiently deliver packages and courier items to customers within designated routes and timeframes, ensuring timely and accurate delivery service while maintaining company standards.
Key Responsibilities:
- Operate company vehicles safely and responsibly with a valid Code 10 or Code 08 driver’s license.
- Pick up and deliver courier parcels to clients according to daily schedules and routes.
- Load and unload parcels carefully to prevent damage.
- Conduct pre-trip and post-trip inspections on vehicles, reporting any defects or maintenance needs.
- Maintain accurate delivery records, including signatures, delivery notes, and logs.
- Ensure compliance with traffic laws, company policies, and safety regulations.
- Communicate effectively with dispatchers, supervisors, and customers to confirm delivery instructions or resolve issues.
- Handle cash-on-delivery payments where applicable, providing receipts and ensuring accurate accounting.
- Maintain the cleanliness and condition of the vehicle assigned.
- Assist with general warehouse duties when not driving (loading/unloading, sorting parcels).
Qualifications and Skills:
- Valid Code 10 and/or Code 08 driver’s license with a clean driving record.
- Proven experience as a professional driver, preferably in courier or logistics industry.
- Good knowledge of local traffic laws, routes, and regulations.
- Physically fit and able to lift packages up to [specify weight] kg.
- Good communication and customer service skills.
- Ability to work independently and handle stressful situations calmly.
- Basic literacy and numeracy skills to manage delivery documentation.
- Familiarity with GPS devices and delivery tracking systems is a plus.
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