Western Cape: CRM Developer – Zoho posted by I Grow Wealth Investments

• Matric
• Computer literacy
• 2-5 years of experience in a similar position
• Zoho CRM system experience
• Own vehicle and valid drivers license

Duties and responsibilities include, but not limited to:

• Provide daily support to users across Zoho CRM, Zoho Flows, Campaigns, Marketing,Automation, Analytics, and Forms.
• Perform regular system health checks, monitor syncs/ integrations, and clean/update records.
• Assist in workflow management, rule setup, and automation improvements to enhance team efficiency.
• Create and manage email campaigns in Zoho Campaigns, including audience segmentation and performance tracking.
• Generate and maintain reports and dashboards to support sales and marketing insights.
• Work with the marketing team to manage webform integrations, landing pages, and lead flows.
• Collaborate with team leaders and departments to recommend system improvements or process automations.
• Train new users on Zoho tools and provide basic documentation/ support material.