Processing of orders received through Orderwise, Surgicom and our Service Level Agreement of 24hours
Liaising with customers telephonically and on email
Dealing with Sales Consultants regarding queries, requests, sales orders, kits etc.
Releasing backorders, should it be requested
Sending invoices of consignment orders received to the customer and the Sales Consultant
Replace consignment stock used to customer
Action movement of stock when collection / delivery was arranged
Allocating stock for orders
Preparing pro-forma invoices
General administrative duties including regular filing
Arranging collections and deliveries by completing the required template and sending it to Logistics to arrange
Following up on collections and delivery requests
Obtaining the necessary approval for credits to be passed
Credits and re invoices to be done on the same day
Booking out kits if required
Assisting with afterhours emergency call if required
Removing consignment items invoiced from QWIX
Investigating errors on QWIX transfers done by Sales Consultants
Checking stock availability for Sales Consultants
Applying transfers on QWIX
Generating quotes for Midsouth
Invoicing Government orders and invoice according to tender pricing
Generating ROE list and submitting ROE’s monthly
Removing and Invoicing items from WIP
C6 (CT warehouse) Replenishment weekly
Qualifications
Grade 12 (Matric) is a minimum requirement
A tertiary qualification would be a definite advantage
Experience required
Previous experience in Customer Support of at least 3 years is essential
Experience in a Medical Environment with consignment stock preferable
Strong administration and communication skills
Skills and Competencies
Proficiency in MS Office, specifically Excel (advanced); MS Word and Outlook is essential
Computer literacy in Syspro is an advantage
Excellent communication skills (verbal and written) especially in English
Excellent organizational skills
Good telephone skills
Accuracy is essential
Team player
Ability to work under pressure and meet deadlines
People skills
Professionalism
Energetic, focuses and committed to get the job done to the best of their ability
Customer Support Agent position available in Western Cape, Western Cape. This job position was posted by Ultra Personnel. The job has been posted as a char8000 ad on 2025-02-03 at 01:07:12 in the Sales Marketing category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Southern Suburbs: Customer Liaison – Sales Support posted by BizGro
A leading Cape manufacturer & supplier to the hospitality & restaurant sector seeks a Customer Liaison Assistant.The position involves ~Building & maintaining relationships with CustomersConducting business reviews with Customers Alerting the sales team to
View Job
Customer Liaison – Sales Support
Somerset West: Customer Support Consultant – Finance/Accounting
Customer Support Consultant (POS25016) Somerset West R 18 000 to R 23 000 per month (negotiable depending on your experience) Requirements: Training/ Educator or Consulting experience Bachelor`s Degree in Accounting or at least 3 years of bookkeeping exper
View Job
Customer Support Consultant – Finance/Accounting
Somerset West: Customer Support Consultant
Customer Support Consultant (POS25031) Somerset West R 20 000 to R 25 000 per month (negotiable depending on your experience) Requirements: Training/ Educator or Consulting experience Bachelor`s Degree in Accounting or at least 3 years of bookkeeping exper
View Job
Customer Support Consultant
Durban: Customer Support Agent
The Customer Support Agent is responsible for delivering high-quality support services to our customers through various communication channels. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, and other co
View Job
Customer Support Agent
Somerset West: Customer Support Consultant
Job title: Customer Success Consultant Our client, based in Somerset West , is on the lookout for a dynamic and customer-focused Customer Support Consultant to join their team. The ideal candidate will be responsible for providing top-notch customer suppor
View Job
Customer Support Consultant
South Africa: Hubspot Customer Support Representative
Job Specification: HubSpot Customer Support Representative Position Title: HubSpot Customer Support Representative Employment Type: Full-time, Remote Location: Remote (Must be available to work US Eastern Standard Time hours) Salary: R25 000 to R45 000 pm
View Job
Hubspot Customer Support Representative
Pretoria: Customer Support (Bpo)
Minimum Requirements: - Completed Matric - At least 2 years` experience in a call centre environment in the BPO industry in a customer care consultant. - AT least 1 year`s sales experience. - Fresh desk experience. - Clear, neutral English accent. Job Desc
View Job
Customer Support (Bpo)
Cape Town City Centre: Customer Support Agent
Area of Responsibility Processing of orders received through Orderwise, Surgicom and our Service Level Agreement of 24hours Liaising with customers telephonically and on email Dealing with Sales Consultants regarding queries, requests, sales orders, kits e
View Job
Customer Support Agent
Somerset West: Customer Support Consultant posted by Arvo
Job title: Customer Success ConsultantOur client, based in Somerset West, is on the lookout for a dynamic and customer-focused Customer Support Consultant to join their team. The ideal candidate will be responsible for providing top-notch customer support,
View Job
Customer Support Consultant
Johannesburg: Customer Service Agent €“ Credit Card Support (3-Months Contract) posted by Isilumko Staffing
Are you passionate about delivering exceptional customer service in the banking industry? Were looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract.Key Responsibilities:Handle inc
View Job
Customer Service Agent €“ Credit Card Support (3-Months Contract)
Stellenbosch: Customer Support Agent (Ch1030) posted by Capital H Staffing and Advisory Solutions
Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for Customer Support Agents.The ideal candidate will be responsible for providing exceptional customer service, res
View Job
Customer Support Agent (Ch1030)
Secunda: Customer Support Representative posted by Telebest
Grade 12 or equivalentQualification in sales an advantage3 years` experience in a similar role / environmentMobile Crane industry essentialSite surveys, evaluate the client`s on-site requirementsQuotationsCredit application / Vendor applicationsNew busines
View Job
Customer Support Representative
Cape Town: Tech Support Customer Service Representative posted by CallForce
Key ResponsibilitiesIdentify and respond to the customers needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relev
View Job
Tech Support Customer Service Representative
Johannesburg: Customer It Support Agent (6 Months Contract) posted by Isilumko Staffing
**Join Our Team as a Customer IT Support Agent/Front Desk Support!**Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We`re seeking a talented individual to join our team as a Customer IT Sup
View Job
Customer It Support Agent (6 Months Contract)
Durban: Frontline Customer Support And Data Capturing posted by CTU Career Chatz
Job Summary: We are seeking a highly motivated and customer-oriented Frontline Customer Support and Data Capturing individual to join our team. The role of a Frontline Customer Support position is to provide efficient and effective frontline support. The s
View Job
Frontline Customer Support And Data Capturing
South Africa: Frontline Customer Support And Data Capturing posted by CTU Career Chatz
Job Summary: We are seeking a highly motivated and customer-oriented Frontline Customer Support and Data Capturing individual to join our team. The role of a Frontline Customer Support position is to provide efficient and effective frontline support. The s
View Job
Frontline Customer Support And Data Capturing
Cape Town: Tech Support Customer Service Representative posted by CallForce
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.This role is focused on providing professional inbound technical su
View Job
Tech Support Customer Service Representative
Cape Town: Tech Support Customer Service Representative posted by CallForce
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
View Job
Tech Support Customer Service Representative
Cape Town: Tech Support Customer Service Representative posted by CallForce
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
View Job
Tech Support Customer Service Representative
Cape Town: Tech Support Customer Service Representative posted by CallForce
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.This role is focused on providing professional inbound technical su
View Job
Tech Support Customer Service Representative
Cape Town: Tech Support Customer Service Representative posted by CallForce
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
View Job
Tech Support Customer Service Representative
Somerset West: Customer Support Consultant posted by Emporium
Customer Support Consultant (POS25031)Somerset WestR 20 000 to R 25 000 per month (negotiable – depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor`s Degree in Accounting or at least 3 years of bookkeepi
View Job
Customer Support Consultant
Somerset West: Customer Support Consultant – Finance/Accounting posted by Emporium
Customer Support Consultant (POS25016)Somerset WestR 18 000 to R 23 000 per month (negotiable – depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor`s Degree in Accounting or at least 3 years of bookkeepi
View Job
Customer Support Consultant – Finance/Accounting
Pretoria East: Customer Support (Bpo) posted by Ergasia Placements
Minimum Requirements: - Completed Matric- At least 2 years` experience in a call centre environment in the BPO industry in a customer care consultant. - AT least 1 year`s sales experience. - Fresh desk experience. - Clear, neutral Engli
View Job
Customer Support (Bpo)
Western Cape: Customer Support Agent posted by Ultra Personnel
Area of ResponsibilityProcessing of orders received through Orderwise, Surgicom and our Service Level Agreement of 24hoursLiaising with customers telephonically and on emailDealing with Sales Consultants regarding queries, requests, sales orders, kit
View Job
Customer Support Agent