Western Cape: Entry Clerk (Freight and E-commerce) posted by Switch Recruit

We are seeking an Entry Clerk to join our clients growing South African team. The successful candidate will assist with the preparation, submission, and follow-up of customs documentation for both express (B2C) shipments and freight forwarding consignments. This role requires a strong understanding of customs regulations, attention to detail, and ideally exposure to Shipshape.

The incumbent can be Gauteng or Western Cape-based. 

Responsibilities: 

• Prepare and frame customs entries for courier, express (B2C) and freight forwarding shipments.
• Handle bulk clearances, VOCs, drawbacks, and return logistics for e-commerce parcels.
• Ensure compliance with SARS customs regulations and internal SOPs.
• Maintain accurate records of all customs documentation and transactions.
• Liaise with customs officials, clients, and internal operations teams to resolve queries.
• Assist in coordinating shipments through customs bondstores when required.
• Support the implementation of Shipshape for clearance processes.

Requirements:

• Minimum 2-4 years’ experience in customs clearance (express/courier and freight forwarding) non-negotiable.
• Exposure to both freight forwarding and B2C express environment.
• Knowledge of customs procedures for bulk e-commerce clearances (drawbacks, VOCs, returns).
• Experience with Shipshape software is a strong advantage (or willingness to learn quickly).