Job Description
Key Responsibilities
- Manage rider contracts, onboarding, cancellations, and debt disputes.
- Handle incidents (breakdowns, accidents, theft) to ensure high fleet uptime.
- Supervise the Workshop Manager (quoting, invoicing, stock, credit notes).
- Oversee GPS tracking systems and ensure driver compliance.
- Communicate clearly with riders regarding applications, services, and parts.
- Manage local marketing and rider application pipeline.
- Lead a team of 6 staff members.
Requirements
- 5+ years in fleet management or similar role (motorcycle rental experience a plus).
- Strong admin skills and problem-solving ability.
- Interest in motorcycles.
- Practical, “street smart,” and confident in dealing with diverse customers.
- Management experience preferred.
- BCom in Logistics, Transport, or Finance (preferred).
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