Western Cape: FOH Assistant / Relief Field Guide posted by Craven Cottage CC

Duties:
 
Meet and greet, check in, check out and assist in the Restaurant & Reception area.
Assist with Restaurant sales, Curio sales, Bar Sales, Day sheets, Stock takes, Month end reports and occasional Accommodation Bookings.
Answer the telephone at Front Desk.
Maintain & restock the front of house areas – this includes the tasting room, public bathrooms, curio, front desk, bar, deck, and tables.
Complete daily cash up duties.
Assist guests with any query or complaint.
Any other duties associated with your position to meet the needs of the business.
 
Requirements:
 
Grade 12
Hospitality or Tourism National Diploma or tertiary training in the relevant area of study
At least 2 years of working experience in a relevant position to the job requirements.
Guest Service Experience
Excellent verbal, written communication skill and memorization skills
Exceptional interpersonal and teamwork skills
Computer skills (Microsoft Office, Outlook)
Strong F & B / waiter / bar tending skills
Experience in a 4*/5* Lodges would be a strong recommendation.
Fluent in English and Afrikaans (Fluent)
Valid First Aid Certification (advantageous)
Trustworthy, loyal, and eager to learn
Own transportation / vehicle