• Develop and execute strategic plans to optimise collections performance and profitability.
• Design and monitor predictive models and collection strategies across the full customer lifecycle.
• Analyse portfolio trends, identify risks, and recommend actionable data-driven solutions.
• Oversee forecasting, scorecards, and reporting automation in collaboration with the BI team.
• Drive continuous improvement through champion/challenger testing and campaign optimisation.
• Partner with operational teams to embed analytics and models into decision-making processes.
• Identify and implement system, process, and policy enhancements that align with business strategy.

Education:

• Honours Degree or equivalent in BCom (Finance, Economics, or Statistics), Actuarial Science, or BSc Engineering (preferred).

Experience:

• Minimum 5+ years’ experience in a similar analytics, credit, or collections strategy role.
• Proven track record in developing and implementing data-driven collection models.
• Exposure to the banking or financial services sector is advantageous.

Skills:

• Strong technical proficiency in SQL, R, Python, AWS, and Advanced Excel.
• Exceptional analytical ability with a strategic mindset.
• Strong communication and stakeholder management skills.
• Focused on efficiency, continuous improvement, and measurable performance outcomes.

Performance Indicators:

• Improve collections rate and yield %.
• Reduce cost to collect and non-performing loan ratio.
• Enhance portfolio profitability and net lending margin.

Apply Now!

If you’re ready to elevate your career and make an impact through data and strategy, apply today!

For more exciting Finance, Data Analytics and Actuarial  opportunities, please visit: ? www.********.co.za

I also specialise in recruiting within the following areas:

• Credit Risk
• Data Analytics
• Financial Modelling
• Business Intelligence

Please send your CV to *****@*****.co.za

If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future suitable opportunities.

For more information, contact:
Louide le Roux
Recruitment Consultant
Connect with me on LinkedIn!
? www.********.co.za

• Lead the strategic development and execution of the Collections function to meet business goals and drive innovation.
• Set and manage monthly targets and scorecards, ensuring accurate tracking and performance analysis.
• Collaborate with Business Intelligence teams to optimize reporting and ensure AWS dashboards are rolled out effectively.
• Redesign and enhance collections strategies to support improved outcomes.
• Provide strategic insight and guidance on behavioural linguistics and credit models.
• Deploy and monitor analytic models to optimize collections performance.
• Partner with cross-functional teams to deliver key projects.
• Mentor and support collections analysts through coaching and knowledge sharing.

Job Experience and Skills Required:

• Education: Relevant tertiary qualification in Finance, Business, or related field.
• Experience: Minimum 5+ years’ experience in Collections Strategy or a related function within financial services, with proven leadership experience.
• Skills:
  • Strong strategic and analytical mindset.
  • Excellent communication and collaboration skills across technical and non-technical stakeholders.
  • Proficiency in data analytics and business intelligence tools (e.g., AWS dashboards).
  • Ability to drive innovation and implement performance improvement strategies.
• Non-negotiable: Proven track record of strategic leadership and delivering measurable business impact.

Apply now!

For more exciting Finance, Strategy, and Leadership vacancies, please visit: www.********.co.za
I also specialise in recruiting in the following:
– Collections Strategy
– Credit & Risk Management
– Financial Services Leadership Roles
– Business Analytics & Transformation
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles or positions.
For more information, contact:
Louide le Roux
Recruitment Consultant
? Connect with me on LinkedIn