Western Cape: Software Trainer and End User Trainer (In-House Trainer) posted by ARCS

Key Responsibilities: 
End user IT Training on Computers and Software Support
Provide Training and Assist users on Legal Software & Windows 11
Create, maintain, and publish user support documentation
Deliver general software training and conduct skills assessments for end users
Support Microsoft Office applications and other business-related software
Assist with boardroom, meeting room, and online meeting technology setup and connectivity

Requirements:
Grade 12 qualification
1–2 years’ experience in an end-user or software support role
Solid working knowledge of Windows 11 
Legal Software (Super User)  
Microsoft Office proficiency (Word and Excel – intermediate level)
Previous experience providing software-based support to end users