Job Description
About the Role
We are seeking a skilled Spa Therapist to join our luxurious team at Craven Cottage CC in the Western Cape. As a representative of Africology and Hotel’s philosophy, you will be responsible for delivering exceptional spa experiences to our guests. If you have a passion for providing outstanding customer service and possess a deep understanding of spa treatments, we encourage you to apply.
Key Responsibilities
- Uphold the Africology and Hotel’s philosophy in all daily operations, as trained.
- Perform treatments and product sales to the highest standards of hygiene, professionalism, and guest care.
- Provide expert consultations, skin analysis, skincare treatments, and bodywork including massage therapies.
- Assist in evaluating and improving spa processes and product offerings.
- Manage bookings, appointments, and maintain accurate client records.
- Offer informed advice on cosmetic and wellness product purchases.
- Follow stock control procedures and ensure spa inventory is well-maintained.
- Ensure accurate and timely billing for spa services, adhering to hotel administrative procedures.
- Participate in daily briefings and regular strategy meetings with management.
- Promote spa services by engaging with guests in public areas and during mealtimes when appropriate.
- Maintain all spa equipment and report any faults promptly to management.
Requirements
- Recognized Spa or Beauty Therapy Qualification.
- Previous experience in a luxury hospitality spa environment is highly advantageous.
- Knowledge of TheraVine, TheraNaka, and Africology products and protocols.
- Strong understanding of hygiene and safety procedures.
- Exceptional customer service skills in a high-end setting.
- Familiarity with in-room spa equipment and guest amenities.
Qualifications
- No formal education requirements mentioned.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sport and Fitness Jobs in Western Cape
The Western Cape is home to a thriving sport and fitness industry, with numerous opportunities available for professionals in this field. Typically, the job market trends in this sector are driven by an increasing demand for health and wellness services, as well as a growing interest in sports tourism and events. As a result, many organizations in the region are looking to hire staff who can support these growth areas.
When it comes to salary expectations, it’s common for sport and fitness professionals in the Western Cape to earn salaries within broad ranges of R400 000 to R800 000 per annum, depending on factors such as level of experience, company size, and industry sector. However, please note that actual salaries can vary significantly depending on these factors, and should not be taken as an accurate representation of what you may expect.
In terms of skills, common requirements for sport and fitness roles in the Western Cape typically include a degree or diploma in a relevant field such as exercise science, sports management, or physical education. Other essential skills often include communication and interpersonal skills, physical fitness knowledge, and experience working with groups or individuals. Additionally, many organizations value professionals who have certifications in areas such as coaching, personal training, or sports massage.
The sport and fitness industry in the Western Cape is diverse, with various sectors employing staff in this field. Common industries that employ sport and fitness professionals include financial services sector, technology industry, and manufacturing sector. In addition to these traditional industries, there are also opportunities available in the tourism and hospitality sectors, particularly around major events such as the FIFA World Cup or the Cape Town International Marathon.
For those looking to develop their careers in the sport and fitness industry, there are several opportunities for progression and development. Typically, roles can progress from personal training or coaching to management positions within organizations, or into roles such as sports science specialists or event managers. With further education or specialized certifications, it’s also possible to move into leadership or entrepreneurial roles, opening one’s own business or working as a consultant.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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