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Western Cape: Vice President – Operational Excellence Insurance posted by South Cape Recruitment

Date 2025-01-11
Job Title Vice President – Operational Excellence Insurance
Employer South Cape Recruitment
More Information
Salary 0
Category It Computer
Location Western Cape
/ Western Cape

Job Summary

Professional Qualifications:

  • Minimum 13 years work experience, preferably from BPO background
  • Previous international voice experience
  • Possess necessary knowledge of business concepts to effectively perform the job
  • Must have managed teams for at least 3 years
  • Commits to achieving specific objectives and takes ownership for accomplishing them.
  • Proven experience in stakeholder management, with the ability to effectively communicate and collaborate with internal and external stakeholders
  • Excellent team management and leadership skills, with the ability to inspire and motivate team members to achieve their full potential
  • Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results within established timelines
  • Exceptional communication and presentation skills, with the ability to convey complex information in a clear and concise manner
  • Demonstrated ability to operate with minimum supervision and take initiative to drive initiatives forward
  • Fluent in English
  • MS Office
  • Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others
  • Responsible for handling high volumes of transactions
  • Effectively balances quality, timeliness and productivity standards
  • Self-discipline
  • Results orientation
  • Adaptability
  • Lisening and comprehension skills
  • Questioning and reasoning skills
  • Customer service focus and telephone etiquette
  • Ability to multi-task, prioritize and manage daily work activities.

Vice President – Operational Excellence Insurance position available in Western Cape, Western Cape. This job position was posted by South Cape Recruitment. The job has been posted as a char8000 ad on 2025-01-11 at 01:04:14 in the It Computer category

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