Westlake: Sales Support Assistant

March 6, 2026 Jobs in Cape Peninsula

Cape Town City Centre

Admin / clerical / secretarial

Job Description

About the Role

The Sales Support Assistant role is an essential part of our sales team, providing administrative support to ensure the smooth delivery of customer quotes and high-quality service. If you have excellent communication skills, a keen eye for detail, and a passion for sales, we’d love to hear from you.

Key Responsibilities

Administration and management of the customer quotation process
High quality service through accurate and on-time delivery of customer quotes to achieve increased revenue through sales
Administrative onboarding and data management of customers
Provide admin support to business development teams & internal sales support in the absence of internal sales staff
Coordinate special projects
Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business
Check RFQâs clarifying any queries with customer before actioning with Technical and Procurement Departments
Collaborate and coordinate the quoting process with all internal stakeholders
Quality check quotes for completeness, accuracy, and professionalism
Follow-up outstanding quotes with responsible sales team members to conclusion
Complete/distribute relevant customer & supplier onboarding documentation and NDAâs
Complete the National Quote Sheet
Assist with forecasting and stock management as directed
Primary point of contact for sales, customer enquiries & requests if internal staff absent
Resolve sales-related issues and provide real-time customer support
Handle all inbound leads and website enquiries and qualify sales leads
Coordinate internal stakeholders to achieve project outcomes for due dates
Manage potential project bottlenecks & identify cost savings in work processes

Requirements

Grade 12 supported by a sales support or administrative qualification/certification
3 years in a similar role
Good commercial acumen, administrative and organisational skills
Excellent written and spoken skills in English
Advanced skills in MS Office suite with average typing speed with high accuracy
Proven skills in data research and analytics
Competence in Adobe software and familiarity with privacy legislation (POPI) would be advantageous

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Qualifications

Formal education/certifications (if applicable)

Salary & Benefits

R negotiable dependent on experience

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town City Centre

The admin, clerical, and secretarial sector plays a vital role in the Cape Town City Centre job market, typically employing individuals to provide administrative support to various industries. Generally, these roles are common in sectors such as finance, technology, and manufacturing, where efficient organisational skills are essential. Often, these positions require adaptability and a strong work ethic.

Typically, salaries for admin, clerical, and secretarial roles in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the R25 000 to R35 000 per annum range, while more senior roles may command salaries between R40 000 and R70 000 per annum. However, it’s essential to note that actual salaries can differ significantly based on individual circumstances.

Common skills for admin, clerical, and secretarial roles in Cape Town City Centre include proficiency in Microsoft Office software, strong communication and interpersonal skills, attention to detail, organisational abilities, time management, and basic computer programming skills. These skills are often essential for performing tasks such as data entry, record-keeping, and customer service.

The admin, clerical, and secretarial sector is also common in the financial services sector, technology industry, manufacturing sector, and other industries that require administrative support. In these sectors, individuals with strong organisational and communication skills are in high demand.

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Career development opportunities for individuals in admin, clerical, and secretarial roles in Cape Town City Centre often involve progression to senior administrative positions or transition into related fields like human resources, project management, or business administration. With experience and additional training, individuals can also explore career paths in areas like business analysis or data analysis.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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