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Wolmaransstad: Restaurant Host / Hostess – Wolmaransstad posted by HotelJobs

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Job Description

Game Lodge in the Wolmaransstad area is seeking an experienced and passionate Restaurant Host / Hostess.

Duties:

Guest Greeting & Welcome: Greet guests warmly upon arrival, provide a friendly first impression, and direct them to the host stand or waiting area.

Reservations & Seating: Manage the reservation system, accurately record walk-ins, and assign guests to tables to ensure efficient turnover and balance the workload for servers.

Wait Time Management: Provide accurate wait time estimates for guests and manage the waiting area, ensuring a comfortable experience.

Information & Assistance: Answer phone calls, provide information about the restaurant, menu items, and hours, and address general guest inquiries.

Menu Knowledge: Have a thorough understanding of the menu, ingredients, and prices to answer guest questions and make recommendations when asked.

Front-of-House Operations: Maintain a clean and organized host stand and front-of-house area and ensure cleanliness and hygiene standards are met.

Team Support: Support the waiting staff by assisting with tasks such as refilling waters, running food, or even bussing tables during busy shifts.

Problem Resolution: Handle guest feedback and resolve any immediate issues or concerns with professionalism and poise.

Requirements:

Grade 12

A formal qualification will be an advantage

At least 2+ years experience in a similar Front of House position

Excellent communication and customer service skills.

View Job  South Africa: Bartender

Strong organizational and multitasking abilities.

Ability to remain calm and professional under pressure.

Good physical stamina for standing and walking for long periods.

Familiarity with reservation software and point-of-sale systems.

Package on offer:

R8K + Live in

Bachelors Flat (unfurnished)

Meals excluded

Etes is nie ingesluit nie.



GO APPLY NOW

Safe & secure application process

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View Job  South Africa: Assistant Executive Housekeeper - North West Province posted by HotelJobs

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