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Port Elizabeth: Service Marketing Support Co-Ordinator

Service Marketing Support Co-Ordinator

Posted on 2025-02-06

Salary R750 000 negotiable

Category Engineering

Job Summary

An international automotive OEM is looking for a Service Marketing Support Coordinator to plan, facilitate and assist with the implementation of a Service Programme Development strategy aligned to the auto Group Service and franchise standards that leads to increased customer satisfaction and retention, increased service market share, increased Parts and Accessories turnover and Dealer workshop profitability Possible Tasks within this Role Maintaining Alert roadside assistance programme for auto brand (handle queries, update training material, update booklets, conduct benchmarking) Ordering, distributing and tracking Alert vehicles after decal fitment, Analysing generated reports, address non-contactable dealers, review requirements and participate in Tow-in Service Provider operational meetings. Co-ordinating and monitoring dealer Alert vehicle floor plan arrangements Publishing and managing Roadside Assistance Dealer Service Level Agreement. Managing video Service Phantom testing (Mystery Shopping) for all brands. Handling all customer queries that may arise from the usage of the vehicles during the Phantom Test (Mystery Shopping).

Service Marketing Support Co-Ordinator position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2025-02-06 in the Engineering category

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Port Elizabeth: Service Marketing Support Coordinator

Service Marketing Support Coordinator

Posted on 2025-02-06

Category Sales

Job Summary

Minimum

Requirements:

Must have a minimum of 3 years experience in After Sales | Must have a minimum of 3 years of experience in After-Sales | Data Analytics, or System Development within the Automotive Industry A Diploma or Degree in a relevant tertiary field is required Must be familiar with Dealer After Sales Operating Procedures and Dealer Business Management Strong Project Management Skills essential Proficient in Excel and Power Bi Strong knowledge of Data Mining and Analytics Valid Driver`s License and own Transport required Contactable references and payslips required Salary Structure: Negotiable Salary Package Benefits (Only suitable candidates will be shortlisted and contacted within 14 days)

Service Marketing Support Coordinator position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2025-02-06 in the Sales category

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