Menu Close

South Africa: Customer Support Specialist – Payments & Transaction Monitoring

South Africa: Customer Support Specialist – Payments & Transaction Monitoring

Posted on 2025-04-17 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location ZA  / South Africa

Job Summary

ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you’re ready to play a pivotal role in the digital payments space and help shape the future of financial technology across Africa, they would love to have you join their team DUTIES: Customer Support & Guidance Provide exceptional customer support, guiding merchants and users through payment processes. Monitor & Investigate Transactions Search payments, track movements, and resolve issues. Merchant Support & Guidance Help businesses navigate their dashboards, understand payment flows, and handle queries. Analyze & Solve Issues Dive deep into transaction trends, identify problems, and recommend solutions. Optimize Payment Operations Adjust, enable, or disable payment channels when needed. Ensure Accuracy Review customer support responses and provide coaching to enhance quality. Troubleshoot & Improve Work with eCommerce merchants to resolve plugin and payment method issues. REQUIREMENTS: Matric (Grade 12) required. Any other skills will be beneficial such as, but not limited to, marketing, graphic designing, business development, sales etc. Experience in fintech, payments, or transaction monitoring (or a strong interest in the industry). Willing to work Afternoon / Night Shift ATTRIBUTES: A sharp analytical mindset you love spotting patterns and solving problems. Excellent communication skills you can break down complex issues for merchants and teams. Ability to work in a dynamic, high-growth environment and adapt to evolving challenges. Tech-savvy & Computer Literate Comfortable working with payment platforms, dashboards, reporting tools, and troubleshooting digital issues. Fluent in English Strong verbal and written communication skills.

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
View Job  Sandton: SAICA Trainee 2025 posted by Hire Resolve
You'll receive alerts for new jobs in


More jobs in South Africa




More jobs in ZA




Browse IT / Computing / Software Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

South Africa: Customer Support Specialist – Payments & Transaction Monitoring

South Africa: Customer Support Specialist – Payments & Transaction Monitoring Posted on 2025-04-17 00:00:00 Employer Unspecified Category IT / Computing / Software Location ZA  / South…


View Job
Customer Support Specialist – Payments & Transaction Monitoring

South Africa: Candidate Resourcer

South Africa: Candidate Resourcer Posted on 2025-04-17 00:00:00 Employer Unspecified Category HR & recruitment Location ZA  / South Africa Job Summary Resourcer Trades & Labour Division…


View Job
Candidate Resourcer

South Africa: Collateral Manager – Banking posted by Isilumko Staffing

South Africa: Collateral Manager – Banking posted by Isilumko Staffing Posted on 2025-04-29 00:00:00 Employer Isilumko Staffing Category Banking Location South Africa  / South Africa Job…


View Job
Collateral Manager – Banking

South Africa: Procurement Administrative Assistant

South Africa: Procurement Administrative Assistant Posted on 2025-04-17 00:00:00 Employer Unspecified Category Admin / clerical / secretarial Location ZA  / South Africa Job Summary Key Responsibilities:…


View Job
Procurement Administrative Assistant

South Africa: PKF Experience Virtual Vac week 2025 / PKF Constantia Valley Cape Town posted by PKF Constantia Valley Cape Town Inc

South Africa: PKF Experience Virtual Vac week 2025 / PKF Constantia Valley Cape Town posted by PKF Constantia Valley Cape Town Inc Posted on 2025-04-29…


View Job
PKF Experience Virtual Vac week 2025 / PKF Constantia Valley Cape Town

South Africa: Operations & Scheduling Supervisor

South Africa: Operations & Scheduling Supervisor Posted on 2025-04-17 00:00:00 Employer Unspecified Category Admin / clerical / secretarial Location ZA  / South Africa Job Summary Luctuary…


View Job
Operations & Scheduling Supervisor

South Africa: Machine Fitter

South Africa: Machine Fitter Posted on 2025-04-17 00:00:00 Employer Unspecified Category Engineering Location ZA  / South Africa Job Summary Machine Fitter Location: Maitland Salary: R33,000 -R35,000…

View Job  South Africa: Laboratory Technician

View Job
Machine Fitter

South Africa: INVESTMENT OPERATIONS SPECIALIST (INSTITUTIONAL)

South Africa: INVESTMENT OPERATIONS SPECIALIST (INSTITUTIONAL) Posted on 2025-04-17 00:00:00 Employer Unspecified Category Accounting / Finance Location ZA  / South Africa Job Summary INVESTMENT OPERATIONS SPECIALIST…


View Job
INVESTMENT OPERATIONS SPECIALIST (INSTITUTIONAL)

South Africa: CA Graduate Experience 2026, SAICA Trainee Accountant Contract posted by PKF Constantia Valley Cape Town Inc

South Africa: CA Graduate Experience 2026, SAICA Trainee Accountant Contract posted by PKF Constantia Valley Cape Town Inc Posted on 2025-04-29 00:00:00 Employer PKF Constantia…


View Job
CA Graduate Experience 2026, SAICA Trainee Accountant Contract

South Africa: Technical / Training Manager

South Africa: Technical / Training Manager Posted on 2025-04-17 00:00:00 Employer Unspecified Category Engineering Location ZA  / South Africa Job Summary Minimum requirements: Minimum 5 years’…


View Job
Technical / Training Manager

South Africa: CA Graduate Experience 2025, SAICA Trainee Accountant Contract – Mid-year Intake posted by PKF Constantia Valley Cape Town Inc

South Africa: CA Graduate Experience 2025, SAICA Trainee Accountant Contract – Mid-year Intake posted by PKF Constantia Valley Cape Town Inc Posted on 2025-04-29 00:00:00…


View Job
CA Graduate Experience 2025, SAICA Trainee Accountant Contract – Mid-year Intake

South Africa: Marketing Executive

South Africa: Marketing Executive Posted on 2025-04-17 00:00:00 Employer Unspecified Category Marketing / advertising / PR Location ZA  / South Africa Job Summary Marketing Executive /…


View Job
Marketing Executive

South Africa: EVOL Operator

South Africa: EVOL Operator Posted on 2025-04-17 00:00:00 Employer Unspecified Category Manufacturing Location ZA  / South Africa Job Summary A leading company in the packaging industry…


View Job
EVOL Operator

South Africa: Broker Consultant posted by Telebest

South Africa: Broker Consultant posted by Telebest Posted on 2025-04-29 00:00:00 Employer Telebest Category Other Insurance Location South Africa  / South Africa Job Summary Our client…


View Job
Broker Consultant

South Africa: Retail Debtors Finance Consultant

South Africa: Retail Debtors Finance Consultant Posted on 2025-04-17 00:00:00 Employer Unspecified Category Accounting / Finance Location ZA  / South Africa Job Summary REQUIREMENTS Matric, with…


View Job
Retail Debtors Finance Consultant

South Africa: Revenue Accountant – Century City

South Africa: Revenue Accountant – Century City Posted on 2025-04-17 00:00:00 Employer Unspecified Category Accounting / Finance Location ZA  / South Africa Job Summary The Revenue…

View Job  Cape Town City Centre: Practice Manager

View Job
Revenue Accountant – Century City

South Africa: Debtors Clerk

South Africa: Debtors Clerk Posted on 2025-04-17 00:00:00 Employer Unspecified Category Accounting / Finance Location ZA  / South Africa Job Summary Our well-established client in the…


View Job
Debtors Clerk

South Africa: Inventory Co-ordinator

South Africa: Inventory Co-ordinator Posted on 2025-04-17 00:00:00 Employer Unspecified Category Transport / logistics / warehouse Location ZA  / South Africa Job Summary Raw Material Intake…


View Job
Inventory Co-ordinator

South Africa: OPERATIONS MANAGER (RETAIL, FOODS & BEVERAGE) – KZN MIDLANDS

South Africa: OPERATIONS MANAGER (RETAIL, FOODS & BEVERAGE) – KZN MIDLANDS Posted on 2025-04-17 00:00:00 Employer Unspecified Category Catering / hospitality Location ZA  / South Africa…


View Job
OPERATIONS MANAGER (RETAIL, FOODS & BEVERAGE) – KZN MIDLANDS

South Africa: SENIOR HOUSEKEEPERING MANAGER (LIVE-IN)

South Africa: SENIOR HOUSEKEEPERING MANAGER (LIVE-IN) Posted on 2025-04-17 00:00:00 Employer Unspecified Category Catering / hospitality Location ZA  / South Africa Job Summary RedCat Recruitment is…


View Job
SENIOR HOUSEKEEPERING MANAGER (LIVE-IN)

South Africa: Customer Success Agent – GERMAN SPEAKING – Onsite – CPT

South Africa: Customer Success Agent – GERMAN SPEAKING – Onsite – CPT Posted on 2025-04-17 00:00:00 Employer Unspecified Category Sales Location ZA  / South Africa Job…


View Job
Customer Success Agent – GERMAN SPEAKING – Onsite – CPT

South Africa: Laboratory Technician

South Africa: Laboratory Technician Posted on 2025-04-17 00:00:00 Employer Unspecified Category Scientific / QA Location ZA  / South Africa Job Summary Key Performance Areas: Testing and…


View Job
Laboratory Technician

South Africa: Automation Technician

South Africa: Automation Technician Posted on 2025-04-17 00:00:00 Employer Unspecified Category Engineering Location ZA  / South Africa Job Summary Employment Type: Permanent, Full-Time Salary & Benefits:…


View Job
Automation Technician

South Africa: Receptionist / Guest Relations

South Africa: Receptionist / Guest Relations Posted on 2025-04-17 00:00:00 Employer Unspecified Category Admin / clerical / secretarial Location ZA  / South Africa Job Summary Reception…


View Job
Receptionist / Guest Relations

South Africa: Logistics Manager (CPT Onsite)

South Africa: Logistics Manager (CPT Onsite) Posted on 2025-04-17 00:00:00 Employer Unspecified Category Transport / logistics / warehouse Location ZA  / South Africa Job Summary ENVIRONMENT:…


View Job
Logistics Manager (CPT Onsite)

Share this to someone who needs a job:
Posted in Jobs in South Africa

More Jobs in Your Area

Johannesburg: Paraplanner

Johannesburg: Paraplanner Posted on 2025-04-17 00:00:00 Employer Unspecified Category Accounting / Finance Location Gauteng  / Johannesburg Job Summary The Paraplanner supports the Financial Planning Partner(s) in……