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Stellenbosch: Senior Diagnostic Technician (Motor Industry)

Stellenbosch: Senior Diagnostic Technician (Motor Industry)

Posted on 2025-05-08 00:00:00

Employer Unspecified
Category Engineering
Location Cape Winelands  / Stellenbosch

Job Summary

Role Purpose: To accurately diagnose and resolve complex vehicle issues, ensure all work meets the highest safety and quality standards, and support the development of workshop team members. Key Responsibilities: Perform advanced diagnostics using OEM tools and interpret technical data. Liaise with service advisors and customers to clearly explain concerns and solutions. Lead the resolution of long-term or complex vehicle issues, ensuring follow-up and customer satisfaction. Identify additional faults and provide detailed feedback to the service team. Maintain accurate service records, uphold workshop safety, and ensure quality control. Coach and mentor junior technicians and apprentices; share knowledge across the team. Stay up to date with technical advancements and participate in relevant training. Ensure compliance with warranty policies, health and safety regulations, and workshop procedures Requirements: Minimum 5 years experience as a qualified technician in a dealership environment Strong background in diagnostics and fault resolution Level 3 or 4 technical certification (or equivalent) Experience in mentoring and training technical staff Excellent communication skills and a commitment to service excellence Valid drivers license Preferred: Previous Master Technician experience or OEM certification Familiarity with premium vehicle brands and modern vehicle communication systems Relocation: Applicants outside the Western Cape must include relocation plans and requirements in their application. Only shortlisted candidates will be contacted

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