Pretoria East: Call Centre Team Leader: Debt Collections posted by Ergasia Placements
Posted on 2025-06-20 00:00:00
| Employer | Ergasia Placements |
|---|---|
| Category | Call Centre |
| Location | Gauteng / Pretoria East |
Job Summary
Minimum Requirements
- Candidates must have 3–5 years’ experience in a similar team leader or supervisory role within a call centre or collections environment.
- Matric / Grade 12 (compulsory)
- Clear criminal and credit record
- Proficiency in English (additional languages beneficial)
- Willingness to work shifts, including weekends and public holidays if needed
- Basic computer literacy, including MS Office and email
Experience & Responsibilities
Candidates must have 3–5 years’ experience in a similar team leader or supervisory role within a call centre or collections environment, with proven competence in:
- Creating and launching call, SMS, and email campaigns
- Analysing book performance and developing collections strategies.
- Ensuring adherence to and regular review of strategies in line with operational/client requirements.
- Initiating actions and campaigns to optimise collections and reduce exposure on the department’s book.
- Attending client meetings, providing stats and reports
- Resolving queries and managing staff performance, including coaching and training.
- Conducting quality checks on calls and admin output.
- Supporting ad hoc managerial duties as required.
Skills & Competencies
- Strong administrative and organisational skills.
- Resilience under pressure and ability to handle challenging interactions with clients/debtors.
- Analytical thinking and a proactive approach to problem-solving.
- Effective interpersonal and leadership skills.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Pretoria East
More jobs in Gauteng
Browse Call Centre Jobs
Browse Ergasia Placements Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria East: Welder – Urgently needed posted by Honeyfields
Welder with experience wanted on a construction site in Pretoria East. Must have done stainless steel and mild steel welding.
View Job
Welder – Urgently needed
Pretoria East: Welding – Stick welding posted by Honeyfields
We are looking for a Welder with experience in stick steel welding , in Pretoria East. Must preferably have done mild steel and stainless steel welding.
View Job
Welding – Stick welding
Pretoria East: Teacher posted by Kleinmensies Kleuterskool
Teacher required for 2 to 3 year old kids.Qualification required or in processPractical experience at Pre-primary schoolsFull day Monday to FridayPost...
View Job
Teacher
Pretoria East: Accountant – URGENTLY needed posted by Staffworx Recruitment
RECRUITING! EXCELLENT OPPORTUNITY!Job Title Accountant Location Lynnwood, Pretoria-East with minimum 5 times per month in Rustenburg Department Finance...
View Job
Accountant – URGENTLY needed
Pretoria East: Finance Intern posted by MGM VIP SECURITY
Job Summary Were looking for a motivated and detail-oriented Finance Intern with some prior experience to join our finance team. This is a fantastic...
View Job
Finance Intern
Pretoria East: Showroom and order fulfillment assistant posted by Star Sweepers
Were Hiring! Showroom Order Fulfillment AssistantAre you a go-getter with a passion for organization, customer service, and a fast-paced work environment?...
View Job
Showroom and order fulfillment assistant
Pretoria East: Data Capturer/Admin posted by Anje Zondagh
Temp Position Junior Admin debtorscreditors clerk position to process medical claims. Capturing of data, liaising with Medical aids and patients. Comp...
View Job
Data Capturer/Admin
Pretoria East: Personal Assistant posted by Cora O’Neil Recruitment Agency
Ashlea Gardens, Pretoria PERSONAL ASSISTANTMinimum Requirements-Mature, presentable and professional Afrikaans speaking preferably female, aged 35...
View Job
Personal Assistant
Pretoria East: Malawian housekeeper – Urgent needed posted by Pro Decor
Job general house cleaning, washing, ironing, car wash, vacuum. Organize house and garage. Attend to garden and pool. Look after dogs.Stay in, full time,...
View Job
Malawian housekeeper – Urgent needed
Pretoria East: Aesthetician – Urgently posted by The Beauty Palace
We require 3 aestheticians min 3yrs Diploma. Basiccom benefits. Babor,Environ,Guinot,RegimA,Lamelle and Nimue skin products knowledge.
View Job
Aesthetician – Urgently
Pretoria East: Three Beauty Therapists – Urgently posted by The Beauty Palace
We require 3 beauty therapists with min 3yrs Diploma. Basiccom benefits. Babor,Environ,Guinot,RegimA,Lamelle, and Nimue skin products knowledge needed.
View Job
Three Beauty Therapists – Urgently
Pretoria East: Sales managers posted by K-Sel Industries
Sales managers neededAuthorised Kirby agentWe are looking for sales managers who are driven and self motivated, to go out and see clients, make...
View Job
Sales managers
Pretoria East: Accounts And Admin Manager posted by Global Propcon Pty Ltd
Were hiring a hands-on Financial Operations Manager to join our fast-paced team immediately. Based in Silver Lakes, Pretoria East, this role supports both...
View Job
Accounts And Admin Manager
Pretoria East: Finance Administrator posted by Cora O’Neil Recruitment Agency
Waterkloof Glen, Pretoria FINANCE ADMINISTRATORMinimum Requirements-Young, presentable and professional Afrikaans speaking preferably female aged late 20s...
View Job
Finance Administrator
Pretoria East: Assemblers (Shop Fitting) posted by Linear Building Projects
Prime ResponsibilitiesConstruct and assemble cabinet components, making sure that all pieces fit the dimensions specified by the supervisor. Verify and...
View Job
Assemblers (Shop Fitting)
Pretoria East: Debtors and Billing Clerk – Urgently needed posted by Drs Alberts Bouwer en Jordaan Incorporated
Vacancy for a Debtors and Billing ClerkOncology PracticeDr Alberts, Bouwer and Jordaan Inc.Wilgers Oncology at Wilgers Hospital PretoriaQualification...
View Job
Debtors and Billing Clerk – Urgently needed
Pretoria East: PROFFESSIONAL NURSE – CHEMO ADMINISTARATION NURSE posted by Drs Alberts Bouwer en Jordaan Incorporated
Vacancy for a Professional Nurse Chemotherapy Administration Nurse at Dr Alberts, Bouwer and Jordaan Inc. Pretoria East Practice.Qualification required...
View Job
PROFFESSIONAL NURSE – CHEMO ADMINISTARATION NURSE
Pretoria East: Assistant Manager – and Progress to a Manager posted by South African Military Surplus (Tent Pro)
The right candidate will begin as an Assistant Manager and progress to a Manager.We are looking for preferably a young Afrikaans Male between the ages of...
View Job
Assistant Manager – and Progress to a Manager
Pretoria East: Paralegal posted by Campbell Attorneys
LEGAL SECRETARY A Law firm based in Pretoria has a vacancy for a legal secretary in their RAF Department to join their team. Must have experience in...
View Job
Paralegal
Pretoria East: Sales Administrator for Mycars posted by Myroof
Job Title Sales AdministratorCompany MyCars.co.zaLocation Moreleta Park, PretoriaAbout UsMyCars.co.za specializes in online vehicle auctions. Were looking...
View Job
Sales Administrator for Mycars
Pretoria East: Office Administrator Position posted by Myroof
Office Administrator Position in Pretoria East Available MyRoof.co.za is looking for self-motivated Office Administrators with a vibrant personality. Core...
View Job
Office Administrator Position
Pretoria East: Medical Receptionist – Urgently needed posted by Drs Alberts Bouwer en Jordaan Incorporated
We are seeking a friendly, professional, and empathetic Medical Receptionist to be the an essential part of our patient care team.Role OverviewAs a Medical...
View Job
Medical Receptionist – Urgently needed
Pretoria: GENERAL DENTAL LAB ASSISTANTS | PRETORIA EAST
A reputable dental laboratory based in Pretoria East is seeking Experienced General Dental Lab Assistants to join their skilled team. The ideal candidates...
View Job
GENERAL DENTAL LAB ASSISTANTS | PRETORIA EAST
Pretoria: DENTAL TECHNICIANS | PRETORIA EAST
A well-established dental laboratory in Pretoria East is looking to expand their team by appointing skilled and experienced Dental Technicians . This is an...
View Job
DENTAL TECHNICIANS | PRETORIA EAST