Plettenberg Bay: General Manager posted by Kendrick Recruitment
Posted on 2025-06-20 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Plettenberg Bay |
Job Summary
Kendrick Recruitment is currently seeking an experienced and forward-thinking General Manager for a luxury boutique hotel located in Plettenberg Bay. This is an exceptional opportunity for a dynamic hospitality leader with a strategic mindset and a passion for operational excellence.
The ideal candidate will bring a solid background in overseeing a hotels core business functionsranging from daily operations and financial oversight to HR and communications. The role requires a strong leader with the ability to inspire a high-performing team, streamline processes, and drive organisational success.
Objectives of the Role
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Develop and implement strategic plans to enhance productivity and operational efficiency.
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Strengthen internal processes to improve overall effectiveness and service delivery.
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Uphold high standards of excellence, quality, and alignment with the hotel’s values.
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Identify and develop opportunities for business growth and strategic partnerships.
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Provide leadership, mentorship, and performance feedback to team members.
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Oversee all day-to-day operations of the property.
Key Responsibilities
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Manage the daily functions of the hotel, setting and tracking performance goals.
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Lead recruitment, onboarding, and development of team members to support profitability and guest satisfaction.
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Oversee projects and ensure that all operational milestones are met within agreed timelines.
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Prepare and manage operational budgets, resource plans, and allocation strategies.
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Delegate responsibilities while ensuring adherence to company policies and service standards.
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Resolve internal challenges in a professional and timely manner, fostering a positive work environment.
Required Skills and Experience
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Proven success in a leadership or management role within the hospitality sector.
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Excellent decision-making, problem-solving, and conflict-resolution abilities.
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Strong communication, team collaboration, and delegation skills.
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Experience in developing and executing financial and operational strategies.
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Ability to lead, motivate, and hold team members accountable.
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Strong understanding of efficient hotel operations and best practices.
Preferred Skills and Qualifications
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Bachelors degree or equivalent qualification in Business Management, Hospitality or a related field.
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Experience conducting performance evaluations and providing constructive coaching.
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Knowledge of HR compliance and procedures.
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Solid financial understanding, including budgeting and forecasting.
This is an exciting opportunity to lead a distinguished hospitality team in one of South Africas most beautiful destinations. The position calls for a motivated and organised individual with a long-term vision and a deep understanding of luxury guest experiences.
Interested candidates are invited to apply by submitting their CVs.
Click Go Apply to apply online!
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