Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps
Posted on 2025-07-15 00:00:00
| Employer | AtripleA recruitment & temps |
|---|---|
| Category | Other Insurance |
| Location | Eastern Cape / Eastern Cape |
Job Summary
Location: Eastern Cape, South Africa
Salary: R25 000 – R30 000p.m
Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.
Key responsibilities
- Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)
- Manage all client liaison and sales support in the branch offices
- Manage the service delivery to external and internal clients (TCF)
- Handle and report complaints effectively (TCF)
- Manage compliance and effectiveness of client service levels (TCF)
- Monitor the quality of all client services administration towards sales (TCF)
- Assist sales to ensure that sales targets are achieved
- Management, adherence and control of client survey (TCF)
- Management of business retention
- Manage new business policy administration
- Oversee efficiency & accuracy of data capturing (TCF)
- Oversee compliance of quality assurance on all new business processes (TCF)
- Oversee Tick off procedures and policies (TCF)
- Manage claims administration
- Review claims to ensure that personnel have processed it promptly, and made notes on the system (TCF)
- Maintain that claims procedures are adhered to (TCF)
- Follow procedures on storage of claims documentation (TCF)
- Management of budgetary control
- Compile budget
- Manage branch office expenses within budgetary constraints
- Plan and develop methods and procedures to lower operational expenses
- Manage the purchasing, inventory stocks and supplies
- Report on Branch Office Operations
- Submit report on monthly administration activity on daily functioning of the offices, challenges
- Provide weekly stats to Sales on outstanding correspondence on new business
- Oversee the submission of claims registers
- Management of logistics
- Ensure branch offices adheres to the corporate identity
- Ensure offices are well maintained
- Liaise with facilities department for any maintenance related issues
- Responsible for compliance and TCF
- Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
- Coach staff on relevant legislation and industry principles
- Coach staff on relevant business rules, policies, procedures (Assupol, CNS, Kestrel and PL)
- Comply with FAIS requirements
- Supervise employee representative when rendering services under supervision
- Submit supervision evidence to HR on a monthly basis
- Mentor and train supervisee to ensure that they have a proper understanding of products
- Observe meetings between employee and clients
- Management of staff
- Audit and control of attendance registers
- Manage staff leave
- Monitor and review staff performance monthly and bi-yearly(TCF)
- Manage branch operations effectively
- Responsible for training, development and on-going coaching of staff
- Comply with disciplinary and grievance procedures
- Management of updating IT programs
- Management of the integration process
- Compliance of cross integration of policies and procedures amongst branch office staff (Assupol, CNS, PL, Kestrel)
Requirements
- Degree: Business Management
- RE 5 (Representatives)
- RE 1 (Key Individuals) (Advantage)
- Recognised qualification as per the FSB list of recognised qualifications
- 4 Years’ Experience in the Insurance Industry;
- 3 years in Management
- Experience in Category A, B, C and Retail Benefits
- Legislation – FAIS, FICA, FSB, NCA, LTIA, PPR
- Life Insurance Industry – Category 1 (A,B,C)
- Assupol Statute
- HR Legislation – Code of Conduct; BCEA, LRA, Disciplinary Codes, EE
Send your CV and latest pay slip to *****@*****.co.za
AtripleA Recruitment and Temps
www.********.co.za
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Eastern Cape
More jobs in Eastern Cape
Browse Other Insurance Jobs
Browse AtripleA recruitment & temps Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Eastern Cape: Warehouse Assistant posted by Staff Solutions
This role will be assisting the Warehouse Supervisor with tasks within the Warehouse in Perseverance GQ.nbspRequirementsEB Drivers License - must be able to...
View Job
Warehouse Assistant
Eastern Cape: Microbiologist – Graduate posted by Staff Solutions
Our client is seeking a Graduate Microbiologist to join their team in Port Elizabeth.nbspnbspRequirementsBSc or equivalent degree in Microbiology or related...
View Job
Microbiologist – Graduate
Eastern Cape: IC Payments Clerk (Foreign Payments) posted by Staff Solutions
Key ResponsibilitiesPrepare documentation packs for foreign intercompany payments.Match tax invoices with corresponding commercial invoices and customs...
View Job
IC Payments Clerk (Foreign Payments)
Eastern Cape: Head Chef posted by Wild Dreams Hospitality
This private nature reserve, nestled in the heart of the Greater Addo region in the Eastern Cape, is seeking a passionate and visionary Head Chef. If you...
View Job
Head Chef
Eastern Cape: Senior Graphic Designer posted by Staff Solutions
Minimum RequirementsGrade 12 or equivalentNational DiplomaDegree in Graphic Design or a related creative field3 years of experience as a Graphic...
View Job
Senior Graphic Designer
Eastern Cape: Toolmaker posted by Staff Solutions
Key ResponsibilitiesToolmaking DutiesManufacture new tooling and spares to support production timelines and customer requirements.Take ownership of...
View Job
Toolmaker
Eastern Cape: Dispatch Supervisor posted by Staff Solutions
Minimum QualificationsGrade 12 MatricDiploma or Degree in Production Management, Logistics, or Inventory Management advantageousValid Forklift LicenseJob...
View Job
Dispatch Supervisor
Eastern Cape: Field Worker posted by Signa Opportunity
About the RoleTo assess and fulfill the dreams of children between the ages of 3 and 18 years who have been positively identified with life-threatening...
View Job
Field Worker
Eastern Cape: Head Guide posted by Wild Dreams Hospitality
The ideal candidate will have a strong background in guiding, team leadership, and ecological management. We are looking for someone who values consistency,...
View Job
Head Guide
Eastern Cape: Financial Planning Partner Assistant posted by Merand Corbett & Associates
Categories- Client Services- Operations- Operational support for Portfolio Managers and CRMs- IT amp Systems- NAV amp KPIs- Marketing Support- Office...
View Job
Financial Planning Partner Assistant
Eastern Cape: Buyer / Category Manager – Butchery posted by Staff Solutions
The successful candidate will be responsible for driving category growth and profitability through the strategic buying of promotional and replenishment...
View Job
Buyer / Category Manager – Butchery
Eastern Cape: Senior Commercial Travel Consultant & Assistant to Directors posted by Staff Solutions
24-hour availability during staff travels A dual-positionnbspcombiningSenior Travel Consultant ndash Managing domestic, regional, and international travel...
View Job
Senior Commercial Travel Consultant & Assistant to Directors
Eastern Cape: Mechanical Engineer posted by Staff Solutions
Job ResponsibilitiesnbspDesign and develop mechanical components and systems for automated machinery and industrial installations.Collaborate with...
View Job
Mechanical Engineer
Eastern Cape: Toolmaker posted by Staff Solutions
KPIsCompile and submit the required Die Maintenance change-over schedule based on shot count performance, recorded at each Dimo to the Foundry Manager...
View Job
Toolmaker
Eastern Cape: AVOCADO FARM MANAGER posted by Farm Manager SA
MINIMUM REQUIREMENTSnbspAgricultural DiplomaDegree advantageousAt least 5 yearsrsquo experience in avocado farmingKnowledge of commercial Avocado farming...
View Job
AVOCADO FARM MANAGER
Eastern Cape: Admin Assistant (Procurement & Logistics) posted by Staff Solutions
Key Responsibilities amp Skills RequiredCore Administrative CompetenciesOrganization amp Time Management Ability to prioritize tasks and manage multiple...
View Job
Admin Assistant (Procurement & Logistics)
Eastern Cape: Document Controller posted by Staff Solutions
The role will be based in De Aar, for a 1-year fixed term contract for the duration of the project. Accommodation will be provided on-site.A Document...
View Job
Document Controller
Eastern Cape: Engineering Manager (Design Manager) posted by Hire Resolve
Are you a seasoned Engineering professional with a strong background in leading design teams and driving complex projects from concept to execution? Were...
View Job
Engineering Manager (Design Manager)
Eastern Cape: Structural Technician posted by Hire Resolve
Hire Resolves client is a niche market civil and structural engineering consultancy, looking for a Structural Technician to join their team in Port...
View Job
Structural Technician
Eastern Cape: Engineering Manager (Design Manager) – Industrial Automation posted by Hire Resolve
Our client is looking for an Engineering Manager to join their team in Port Elizabeth. The successful candidate will lead the engineering division in...
View Job
Engineering Manager (Design Manager) – Industrial Automation
Eastern Cape: Stores Supervisor posted by Staff Solutions
Key ResponsibilitiesMaintain accurate stock records by reconciling theoretical and actual stock levels.Assist in maintaining accurate bills of materials for...
View Job
Stores Supervisor
Eastern Cape: ORCHARD MANAGER posted by Farm Manager SA
MINIMUM REQUIREMENTSnbspGrade 12Supervision of StaffCustomer ServicesStrategic PlanningDeveloping BudgetsEquipment MaintenanceTeamworkExcellent...
View Job
ORCHARD MANAGER
Eastern Cape: Code 14 Truck Driver posted by Staff Solutions
We are seeking an experienced Code 14 driver with a valid PDP for our client in Port Elizabeth.nbspThis role will be a 1-year fixed term...
View Job
Code 14 Truck Driver
Eastern Cape: Diesel Mechanic posted by Staff Solutions
We are seeking a qualified Diesel Mechanic for our client in the constructionsolar industry in Port Elizabeth, as well as sites across SA.nbspThis role will...
View Job
Diesel Mechanic
Eastern Cape: Administrator/Receptionist/Data Capturer Temps posted by Staff Solutions
ResponsibilitiesGreet visitors and handle incoming calls in a professional mannerGeneral office administrationData capturing, filing and other...
View Job
Administrator/Receptionist/Data Capturer Temps