Hoedspruit: Junior Lodge Manager posted by Bushwise
Posted on 2025-07-15 00:00:00
| Employer | Bushwise |
|---|---|
| Category | Other IT/Computer |
| Location | Limpopo / Hoedspruit |
Job Summary
A privately owned safari lodge within the Greater Kruger region is seeking a dynamic and guest-focused Junior Lodge Manager to take ownership of front-of-house (FOH) operations and contribute to the overall guest experience. This is an excellent opportunity for a hospitality professional looking to grow into a senior lodge management role within a busy and conservation-driven lodge environment. The ideal candidate will be warm, organised, presentable, and capable of leading the FOH team with enthusiasm and professionalism.
Key Responsibilities:
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Oversee daily FOH operations, ensuring a seamless guest experience from arrival to departure
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Meet and host guests, manage check-ins/outs, and handle special requests or complaints
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Coordinate closely with housekeeping, kitchen, guiding, and maintenance teams to deliver high service standards
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Maintain high standards of lodge presentation and cleanliness across guest-facing areas
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Ensure smooth dining service and bar coordination in collaboration with the F&B team
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Handle bookings, guest preferences, dietary requirements, and activity scheduling
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Assist in staff supervision, shift management, and basic HR administration
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Stock control of FOH-related items (beverages, amenities, uniforms, etc.)
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Manage and update guest feedback systems and handle follow-up where required
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Support senior management with operational reporting and guest relations tasks
Requirements
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Hospitality or lodge management qualification (or equivalent relevant experience)
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Minimum 12 years experience in a FOH or guest-facing role in a lodge or boutique hotel setting
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Strong interpersonal and communication skills with a passion for guest service
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Fluent in English (additional South African languages an advantage)
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Well-presented, professional, and confident engaging with international clientele
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Excellent organisational skills and attention to detail
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Proficient with lodge management systems (e.g. Nightsbridge, ResRequest, or similar) and basic computer skills
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Valid Drivers License
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