Job Description
SUMMARY
The Senior Technical and Distribution Co-ordinator will be responsible for setups for the Website Booking engine, third-party sites and all distribution sites, as well as weekly reporting.
- Responsible for loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.
- Ensuring the loading of new features and amendments of properties on all distribution sites.
- Loading rates and distribution from Opera to channel managers.
- Responsible for API connections
- Reservation failures investigate, action and plan avoidance.
Competencies
Generic Competencies:
- Attention to detail and organizational skills; personal effectiveness; communication; time management.
- Timely and friendly correspondence
- Service and relationship-orientated
- Willingness to learn with and from others
- Responsibility and reliability
- Strong organizational, scheduling, and planning skills
- Superior attention to detail
- Adaptability and problem-solving skills
- Excellent time management and prioritization skills
- Ability to manage multiple tasks and requests simultaneously
- Computer literate
Unique Competencies: Trouble shooting of issues.
DUTIES AND RESPONSIBILITIES
- Responsible for API connections for all platforms
- Ensure up-to-date knowledge of new industry technology available for optimal digital sales.
- Communicate with Travel Support & properties on new rate codes, room types.
- Assist Manager with all projects that require quick turnaround time.
- Rate plan clean ups on channel managers
- Build packages transaction codes on Opera/PMS.
- Setup all integrated rate codes for distribution
- Factual checks are done on distribution third parties
- Load rates on Nightsbridge and Siteminder
- Work and communicate with all distribution partners i.e Hospitality Solutions
- Load room types and map rates on new distribution sites.
- Assist with internal queries regards to rates, room types not being loaded.
- Maintain knowledge of special/rates/offers/promotions for all market segments
- Maintain knowledge of PMS and channel management systems.
- Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.
- Uploading of new images to distribution sites.
- Maintenance on GDS platform.
- Responsible for DOT API connections
- Reservation failures investigate, action and plan avoidance.
Administration
- Responsible for monthly account recon on suppliers E.g. Nightsbridge, Siteminder, Hospitality Solutions, OTA commission packs.
- Assist with setup monthly history and forecast reports for the group.
- Opera/PMS Features update of properties and room type features on Opera/PMS
REVIEW CRITERIA:
- Product and technical knowledge
- Weekly reports
- Rates and Inventory checks
- Troubleshooting/Failures
- Meeting required deadlines.
- Distribution Sites updated maintenance of distribution sites.
- Accuracy and execution of a project.
ALLOCATED PORTFOLIOS AND CUSTODIANSHIPS
- Sales reports
- Package Building
- API Connectivity
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to .za
**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days please consider your application unsuccessful**
To browse all our vacancies, please log on to our website .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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