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Johannesburg: NATIONAL INSTALLATION COORDINATOR

Johannesburg: NATIONAL INSTALLATION COORDINATOR

Posted on 2025-08-25 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Requirements: Has strong hands-on technical ability, ideally with a background in installations or DIY-type projects. Can quickly identify issues such as mismatched installations, untidy cabling, or other on-site problems. Is confident managing people while being willing to jump in to troubleshoot technical challenges. Qualifications & Experience 35 years experience in installation coordination, project management, or a similar operational role, preferably within AV, display, or office solutions. Strong technical background with hands-on experience in product installations, field service, or technical support (e.g., interactive boards, display systems, conferencing solutions). Proven track record of managing Proof of Concept (PoC) deployments or field-based technical demonstrations. Familiarity with project planning and scheduling tools such as MS Project, Smartsheet, or Trello, as well as CRM or job tracking systems. Relevant technical, engineering, or IT qualification (e.g., NQF Level 5 diploma or similar) preferred. Excellent stakeholder communication skills and the ability to manage multiple projects simultaneously. Project Management Plan, schedule, and oversee installation projects across multiple regions. Manage Proof of Concept (PoC) deployments and ensure seamless transition to operational support. Develop project timelines, allocate resources, and implement risk mitigation strategies. Coordination & Communication Act as the primary liaison between customers, internal teams, and external contractors. Coordinate site bookings, installer schedules, and equipment logistics nationally. Provide clear project updates and resolve escalations promptly. Quality Assurance & Compliance Ensure all installations meet technical specifications, safety standards, and Parrot quality benchmarks. Conduct post-installation reviews, document outcomes, and recommend process improvements. Maintain compliance with health, safety, and regulatory requirements during installations. Technical Support Offer technical guidance and on-site troubleshooting to installation teams. Maintain expert-level knowledge of Parrots AV and interactive solutions (e.g., display systems, interactive whiteboards, conferencing products). Assist in developing training materials and best practice guidelines for installation teams. Reporting & Continuous Improvement Monitor installation KPIs, including timelines, costs, and customer satisfaction ratings. Identify operational inefficiencies and propose process enhancements. Prepare regular status reports for management and stakeholders.

View Job  Johannesburg: IT Manager

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