Requirements: A Bachelor’s degree or postgraduate qualification in Human Resources, Industrial Psychology, or a related field. A minimum of 8–10 years’ experience in Human Resources Management 10 – 15 years’ Human Resources Management experience within a professional services firm Responsibilities: Lead the alignment of HR plans with Business Services goals, acting as a key partner to Business Services leaders in driving business performance. Provide expert HR guidance across the HR value chain and ensure consistent, high-quality service delivery across all Business Services functions, championing best practices and continuous HR improvement. Ensure effective talent acquisition, retention, and succession planning processes are implemented within Business Services to cultivate a diverse and high-performing workforce. Work closely with the talent acquisition team to ensure that the right talent is brought into Business Services, ensuring that transformation targets are consistently met. Ensure that performance is effectively managed across Business Services, driving a culture of high performance, continuous feedback and performance improvement. Mentor and guide direct reports involved in HR operations. Advise on complex employee relations issues, ensuring adherence to relevant laws and regulations while fostering a collaborative working environment. Lead Business Services-specific HR projects aimed at improving operational efficiency and enhancing the overall employee experience. Cultivate and maintain strong relationships with internal and external stakeholders to support HR objectives and promote organisational success.