Job Purpose The Internal Sales Representative will support the FMCG sales team by managing customer relationships, processing orders, coordinating activations and promotions, and ensuring smooth execution of sales campaigns. This role requires strong product knowledge, excellent customer service skills, and the ability to drive brand visibility through activations and in-store promotions. Key Responsibilities Handle customer queries, sales orders, and product information requests. Prepare and follow up on quotations, orders, and invoices. Coordinate and execute in-store activations, promotions, and product launches. Liaise with marketing teams to ensure promotional campaigns are effectively rolled out. Monitor competitor activities and provide feedback on market trends. Ensure product availability and stock management in line with sales requirements. Build and maintain strong relationships with retail partners, wholesalers, and distributors. Track activations and sales performance, compiling reports for management. Support external sales reps with client accounts and promotional execution. Identify opportunities to upsell and cross-sell within the FMCG portfolio. Requirements Matric / Grade 12 (a sales or marketing qualification is an advantage). Previous experience in FMCG, sales, activations, or promotions is essential. Strong organizational and planning skills, especially with event/activation coordination. Excellent communication and interpersonal skills. Computer literacy (MS Office, CRM systems). Ability to multitask in a high-pressure, fast-paced environment. Customer-focused with a proactive, solution-driven mindset. Key Competencies Strong sales and negotiation skills. Ability to work under pressure and meet deadlines. Energetic, creative, and hands-on with activations. Team player with the ability to work independently. Results-driven with attention to detail.

Role Purpose To drive sales growth by managing customer relationships, processing orders, and ensuring excellent service within the FMCG environment. The Internal Sales Specialist will act as the key link between customers, the sales team, and operations, ensuring smooth order flow and achieving sales targets. Key Responsibilities Handle inbound and outbound sales calls with existing and potential clients. Process customer orders accurately and timeously. Maintain strong relationships with key accounts and distributors. Provide product knowledge and advice to customers. Prepare and follow up on quotations. Assist in resolving customer queries and complaints promptly. Monitor stock levels and liaise with warehouse/dispatch to ensure timely deliveries. Track sales targets and report on performance weekly/monthly. Support external sales representatives with customer requirements. Keep CRM and sales systems updated. Requirements Grade 12 (Matric) – essential. Sales/Marketing qualification – advantageous. 2–4 years’ experience in internal sales, preferably in FMCG. Strong customer service and relationship-building skills. Computer literacy (MS Office, CRM/SAP/ERP systems). Excellent communication skills (verbal and written). Ability to work under pressure and meet deadlines. Target-driven with strong negotiation skills.

We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts, processing orders and maintaining strong client relationships. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Handle inbound sales inquiries via phone, email, and other communication channels Prepare and process quotations, sales orders, and invoices Build and maintain strong relationships with new and existing customers Support the external sales team with administrative and coordination tasks Monitor stock levels and delivery schedules to ensure timely customer service Upsell and cross-sell products to meet sales targets Collaborate with other departments (e.g., logistics, finance, procurement) to ensure seamless order fulfilment Resolve customer issues and complaints efficiently and professionally Qualifications and Skills: Between 3- and 5-years’ experience in internal welding sales, customer service, or a similar role Strong communication and interpersonal skills. Previous welding experience will be an advantage. Ability to multitask and manage time effectively Proficient in MS Office (Excel, Word, Outlook) Detail-oriented with strong organizational skills Goal-driven and self-motivated