Minimum Qualifications: National Diploma in organisational development / business administration or social sciences or any related field. Three (3) years experience in social facilitation and training or related field. Minimum Experience: Three (3) years post graduate experience as a social facilitator on infrastructure projects in both urban and rural communities. Communication skills and stakeholder engagement experience. Key Outputs: Reporting to the Area Operations Manager, the appointee will: Provide ISD control on Programmes and Projects Promote the ISD function to internal and external clients Plan ISD projects and programmes for internal and external clients Actively seek the involvement of relevant stakeholders Develop and sustain relationships with stakeholders develop and maintain sound relationships with internal and external clients Convey ISD strategies to all other stakeholders Oversee the resolution of any institutional and social conflicts that may threaten the success of projects and programmes Monitor the effectiveness of the ISD Function Develop and/or modify ISD policy for Amatola Water as required Conduct research into best practice in the ISD sector Provide monthly and quarterly reports on activities to Senior Managers/Board etc Ensure project management through all phases of the project to ensure that specifications are met and to ensure that corrections can be made timeously carry out reasonable and lawful instructions are given by the line managers/supervisors within the ambit of the ambit of the position taking into consideration competencies and operational requirements Competencies: Strong leadership and communication skills Ability to communicate in English and Xhosa/other languages Ability to work under pressure and with people at all levels Conflict management and negotiation skills Valid and unendorsed drivers license People living with disabilities, coloured and Indian Females are encouraged to apply