Johannesburg: Aftersales Service & Spare Parts Manager, Rivonia

Applicants are required to meet the following criteria: Degree or above 5 years automotive experience Experience in aftersales service management at an OEMs Experience in management and knowledge of Chinese brand after-sales service in the SA market Proficient with MS office Good teamwork and communication skills The successful applicant would be responsible for, but not limited to: Development of dealer service standard process and design of policies Supervision of service activities implementation Lead/develop after sales service team Claims and quality management develop standards, quality analysis Service channel development and management evaluating and optimizing channels Dealer capacity enhancement organize dealer training Customer relationship management surveys; customer improvement programs Spare parts management procurement, management and forecasting of spare parts Sal ary: Market related To apply email detailed CV and all supporting documentation through to