Centurion: General Manager – Innovation Station posted by Ergasia Placements

• Oversee the full day-to-day operations of the Innovation Station.
• Ensure that facilities, equipment, and processes run smoothly and efficiently.
• Implement and maintain company operating standards and procedures.
• Drive continuous improvement, innovation, and new initiatives within the station.
• Manage stock, inventory control, and procurement relevant to projects and trials.
• Ensure product trials, testing, and feedback processes are managed and documented.
• Ensure hygiene, safety, and compliance standards are met at all times.
• Act as the link between Head Office departments and the Innovation Station to support business priorities.

Financial

• Manage the Innovation Station budget, including stock usage, staff costs, and operating expenses.
• Track and report on cost efficiency for trials, projects, and product launches.
• Ensure monthly and project-based reporting is accurate and submitted on time.

HR & People Management

• Lead, coach, and manage staff within the Innovation Station.
• Ensure correct scheduling, attendance, and compliance with labour laws and company policies.
• Build capability by training, mentoring, and developing the team.
• Handle IR matters where necessary (discipline, counselling, grievances).

Innovation & Development

• Support the NPD team and Head Office executives with new product development and testing.
• Provide operational input into recipes, production processes, and feasibility for rollout.
• Collaborate with marketing and operations to ensure innovation aligns with business needs.
• Be proactive in driving new ideas, improvements, and efficiency projects.

Stakeholder Management

• Engage with senior leadership to provide updates on Innovation Station performance.
• Manage external relationships (e.g., suppliers, contractors, consultants).
• Ensure that local marketing, product showcases, and visits are professionally managed.

• Grade 12 (Degree/Diploma in Business Management / Hospitality / Food Industry advantageous).
• Minimum 5–7 years’ management experience in the food service / QSR / hospitality industry.
• Strong operational and financial acumen (costing, budgeting, reporting).
• Proven leadership ability with experience managing teams.
• Solid HR knowledge, including staff training, discipline, and labour law compliance.
• Excellent organizational and project management skills.
• Ability to work under pressure, manage multiple priorities, and meet deadlines.
• Flexible to work evenings, weekends, and travel as needed.
• Valid driver’s license and own transport.
• Strong communication, problem-solving, and collaboration skills.