Cape Town: Meetings & Events Specialist posted by HotelJobs

A well established 4* hotel is in search of a dynamic Meetings & Events Specialist who is an inspiring, empowering and results orientated leader with a passion for service excellence whilst maintaining standards exceeding departmental goals.

Key responsibilities will include:

Facilitate the communication and implementation of deliverables and forecasted events and business.

Consolidate and track timelines for various events, in consultation with various operational teams.

Review and manage the processing of quotes, contracts, and function sheets to ensure quality standards.

Assess, and manage venue inventory alongside the HOD and Operations team to evaluate event business and maximize revenues.

Managing attention to detail, and meeting guest expectations through a hands-on approach.

Creating event proposals which fit client requirements and presenting proposals within a 12 24-hour turnaround time.

Demonstrating to clients a strong knowledge of hotel venues, facilities, and additional offerings

Issuing invoices and follow up on payments prior to the arrival of the clients.

Hosting site inspections and creating sales opportunities for future events during client engagements.

Requirements:

Matric

A relevant tertiary qualification from a recognised South African or International Educational Institution would be advantageous.

A minimum of 3 years experience in a similar role in a busy, high demand environment.

Competencies:

Excellent product knowledge of hotel and surrounds.

Excellent verbal and written communication skills.

Highest standards of ethical conduct.

Collaborative approach to teamwork.

Growth mindset in identifying ways to improve systems and processes.

Subscribes to the Hotel values, service & leadership ethic.

Ability to work independently.