Job Description
Industrial Relations (IR) Manager
Location: Honeydew, Randburg (Gauteng) travel required
Industry: Facilities & Security Services | Experience: 5 10+ years
Type: Permanent | Environment: Dynamic, fast-paced, people-focused
About the Role
Were looking for an experienced Industrial Relations (IR) Manager to join our clients growing business within the facilities and security services industry. This role is ideal for a strong IR professional who thrives in a high-pressure environment, has deep knowledge of labour legislation, and can confidently manage complex employee relations across multiple sites.
If youre passionate about fair and consistent workplace practices, union and CCMA management, and want to drive stable industrial relations while supporting a people-focused organization, this is the role for you.
What Youll Be Doing
- Manage and oversee all disciplinary hearings, grievances, disputes, and CCMA cases
- Serve as the primary liaison between management, employees, unions, and bargaining councils
- Provide expert advice to management on IR matters, ensuring compliance with LRA, BCEA, OHSA, and other labour laws
- Lead wage negotiations, strike prevention, and conflict resolution strategies
- Develop and implement IR policies, procedures, and training programs across sites
- Maintain accurate case files, reports, and ensure timeous reporting to senior management
- Conduct workshops to upskill managers on IR best practice and disciplinary processes
- Support client relations by ensuring stable labour relations and uninterrupted service delivery
What Youll Need
- 5+ years proven Industrial Relations experience (ideally at Manager or Senior HR Generalist level within services, security, or facilities industries)
- Strong knowledge of South African labour legislation, CCMA processes, and bargaining council practices
- Relevant HR/IR qualification (Diploma or Degree preferred)
- Excellent negotiation, conflict resolution, and communication skills
- Strong organizational and problem-solving ability
- Valid drivers license and own vehicle (travel between sites required)
- Clear criminal record
- Ability to work independently while influencing and supporting multiple stakeholders
Whats In It for You
- Permanent position with stability and growth opportunities
- Competitive package: R456 000 R600 000 CTC per annum (based on qualifications & experience)
- Benefits include provident fund, car allowance, reimbursed travel, and cellphone allowance
- Opportunity to make a real impact in a respected, people-focused services group
- Exposure to a fast-paced, diverse environment where your expertise matters
A Few Things to Know
- Based in Honeydew, Randburg, but travel across sites will be required
- Experience in facilities, cleaning, or security services will be a strong advantage
- This role requires a hands-on IR professional who can balance compliance with practical operational needs
Ready to Apply?
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