Gauteng: Customer Service Migration – Agent X10 posted by Energy at Work Projects

Are you ready to step into a dynamic role offering a competitive basic salary? We’re looking for individuals who meet the following requirements:

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and provide accurate information.
• Maintain a high level of customer satisfaction and service quality.
• Update customer records and escalate complex issues when necessary.
• Work towards meeting performance targets and KPIs
• Excellent communication and problem-solving skills.
• Ability to work under pressure in a fast-paced environment.

Matric certificate
NQF Level 5 certificate (non-negotiable) 
2-3 years of experience in a banking call centre environment, handling high-profile clients (non-negotiable)

If you meet these criteria, apply now! We’ll be in touch with qualified candidates. If you don’t hear from us within 2 weeks, please consider your application unsuccessful. Start your journey with us today! ?