Cape Town: Guest House Manager posted by HotelJobs

A privately owned Guest House, situated in Green Point, Cape Town is seeking to appoint an experienced Guest House Manager to manage the day-to-day operation and report directly to the owners.

Key Responsibilities(not limited to):

• Oversee all guest check-ins/outs – Welcome guests and provide exceptional service

• Manage the Nightsbridge booking calendar

• Handle emails, messages, and payments across platforms (Apply Below, Expedia, Agoda, etc.)

• Purchase daily essentials for cleaning and breakfast preparation

• Coordinate with the laundry service

• Check rooms for readiness before guest arrivals

• Assist with breakfast service (preparation, orders, serving, and clearing)

• Offer concierge services

• Manage TripAdvisor and Google reviews, as well as Social Media Marketing (Facebook & Instagram)

• Prepare financial documentation for the accounting team

• Address any emergencies and oversee minor renovations

• Provide regular updates to the owners

• Oversee two staff members

Requirements:

• SA Citizen

• Single status with no pets as accommodation is live-in

• Previous Guest House Management required

• Have a valid drivers license and transport

• Friendly and hands-on approach

• Computer literate

Working Hours: Approximately Apply Below hours per week, including duty every second weekend (details to be agreed upon with the owners)

Benefits:

• Fully furnished accommodation provided (bedroom with fast WiFi and use of a communal kitchen)

• 3 weeks of consecutive paid annual leave

Please forward your CV with contactable references. Only shortlisted candidates will be contacted.