Job purpose: To oversee compliance with SOPs and safety protocols to ensure effective internal stock management and accurate, timely despatch to customers. TECHNICAL PRE-REQUISITE: End-to-end supply chain knowledge with relevant logistics and commercial knowledge in an operations / warehousing and logistics environment Understanding of the upstream and downstream aspects of business processes from a customer and supplier perspective ERP knowledge (SAP preferred) Insight into relevant legislation, regulations and compliance requirements, including ISO 140001, SARS, Clearing and Forwarding (rebate stores), LRA and Employee and Industrial Relations knowledge Vigilance and risk awareness (safety, environment and quality) Safety, first aid and firefighting knowledge Basic business and financial acumen Sound knowledge of the full MS Office suite with intermediate Excel CHANGING KNOWLEDGE REQUIREMENTS: Managing engineering changes (e.g. in tracking invoice numbers on communication from Sales) Customer service requirements (e.g. order fluctuations and shift work) Changes to internal and external regulations, standards and compliance and reporting requirements Evolving technology and business changes (e.g. automation) Organisational growth goals and changes to organisational strategy and structure Industry benchmarks and best practices in all areas relevant to the role MINIMUM QUALIFICATION Relevant diploma, e.g. in Operations / Supply Chain management EXPERIENCE 5 years’ relevant experience in Operations / Warehousing and Logistics, including a minimum of 3 years’ supervisory experience MEASURABLE OUTPUTS: Customer satisfaction and stakeholder engagement Compliance with operational SOPs Accurate, cost-effective inventory management Leadership and people management Safety and risk management Participation in growth and continuous improvement activities

Technical Prerequisite -End-to-end supply chain knowledge with relevant logistics and commercial knowledge in an operations / warehousing and logistics environment -Understanding of the upstream and downstream aspects of business processes from a customer and supplier perspective -ERP knowledge (SAP preferred) -Insight into relevant legislation, regulations and compliance requirements, including ISO 140001, SARS, Clearing and Forwarding (rebate stores), LRA and Employee and Industrial Relations knowledge -Vigilance and risk awareness (safety, environment and quality) -Safety, first aid and firefighting knowledge -Basic business and financial acumen -Sound knowledge of the full MS Office suite with intermediate Excel Competancy Prerequisites -Highly customer service-oriented -Self-driven, motivated, resourceful individual who takes accountability for results -Highly analytical with attentive to detail -Strong problem-solving skills -Good relationship-building and listening skills -Sound verbal and written communication skills -Cast-iron integrity with an ability to maintain confidentiality -Team leadership and people management skills -Conflict management skills -Able to work independently and in a team -Sound self-management skills with an ability to manage ongoing stress, pressure and tight deadlines Qualification Relevant degree Experience 5 years relevant experience in Operations / Warehousing and Logistics, including a minimum of 3 years supervisory experience