Our client is a well-established, forward-looking organisation with a strong reputation for innovation, reliability, and growth. Known for delivering smart and scalable solutions, they partner with a diverse range of clients to tackle complex challenges and unlock new opportunities. They are looking for a Compliance Monitoring Manager to lead and oversee compliance activities across the organisations Short-Term and Long-Term Insurance licenses. The role involves monitoring both internal operations and external partners, including Intermediaries and Binder Holders, to ensure full adherence to regulatory requirements. A key focus is maintaining compliance with South African insurance legislation while promoting fair customer outcomes throughout the business. The successful candidate will be responsible for designing, implementing, and managing the annual compliance monitoring plan, utilising recognised compliance frameworks and tools, and preparing detailed reports for the Chief Legal and Compliance Officer.

Are you an experienced compliance professional with a sharp eye for detail, a deep understanding of South African insurance regulations, and a passion for protecting customers and businesses alike? This is your opportunity to step into a high-impact role where your expertise will shape compliance excellence. As the Compliance Monitoring Manager, youll take ownership of independent, risk-based compliance monitoring activities across our Short-Term and Long-Term Insurance licenses. Youll also oversee contracted Intermediaries and Binder Holders, ensuring strict adherence to SA legislation, including the Insurance Act, FAIS, FICA, POPIA, PPR, TCF, and Prudential Standards. Youll deliver on a Board-approved annual monitoring plan, harness the power of the Exclaim Risk and Compliance Software, and collaborate closely with stakeholders to manage compliance risks effectively. Be part of a company where compliance is treated as a strategic priority rather than a box-ticking exercise. Youll work alongside a collaborative, high-integrity team that values professionalism, ethics, and adaptability, while playing a key role in shaping our approach to compliance monitoring in a regulated, fast-paced industry. Duties: Conduct compliance monitoring and risk-based assessments. Oversee regulatory compliance across internal teams and third-party providers. Manage and monitor Binder Holders and Intermediaries. Develop and implement Compliance Risk Management Plans (CRMPs). Prepare clear compliance reports and engage with regulators. Administer and optimise the Exclaim Risk and Compliance Software. Drive training and awareness initiatives. Promote Treating Customers Fairly (TCF) and uphold market conduct standards. Job Experience & Skills Required: Qualifications: Matric (Garde 12) LLB RE1 & RE5 (Compliance certification such as CPrac(SA) advantageous). Experience: Minimum of 3 years compliance monitoring experience in insurance/financial services, with proven oversight of Intermediaries, Binder Holders, or Outsourced Providers. Proficient in Exclaim or similar compliance software and MS Office Suite. Deep understanding of SA insurance legislation and global compliance standards. Skills & Competencies: High ethical standards, integrity, and professionalism. Attention to detail with a commitment to accuracy. Proactive, solution-oriented mindset. Independence and objectivity in assessments. Collaborative team player with a strong customer service orientation. Adaptability and willingness to embrace ongoing learning. Accountability and ownership of responsibilities. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.