Durban: Operations Manager posted by Empire Recruitment

What You’ll Do:

• Lead daily operations across multiple sites, ensuring consistent service delivery and stock availability.
• Maintain strong quality assurance standards and compliance with infection prevention protocols.
• Manage logistics between factory sites to ensure on-time, accurate distribution.
• Supervise, train, and develop site supervisors and operational teams across all regions.
• Foster trusted relationships with stakeholders and ensure SLA commitments are met.
• Report on key operational metrics — from stock levels to service quality and compliance.
• Drive continuous improvement initiatives across processes, systems, and people.

What You’ll Need:

• Bachelor’s Degree or National Diploma in Operations, Logistics, Supply Chain, Industrial Engineering, Hospitality, or Health Sciences.
• 5+ years’ experience in multi-site operational management (FMCG, hospitality, manufacturing, or healthcare environments).
• Proven track record of leading teams, managing KPIs, and maintaining operational discipline.
• Strong leadership, problem-solving, and communication skills.
• Knowledge of infection control or healthcare operations (advantageous but not essential).
• Valid driver’s licence and willingness to travel across KZN sites.

Why This Role Matters:

This position sits at the intersection of quality, efficiency, and care — ensuring hospitals can focus on what matters most: their patients. If you’re a natural leader with operational insight and a passion for excellence, this opportunity is for you.

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