Role Purpose The Technical Product Lead drives the vision, strategy, and delivery of digital products spanning multiple business verticals. Operating at the intersection of business, technology, and user experience, this role combines strategic product management with strong technical acumen. The role is pivotal in aligning stakeholder needs, managing cross-team dependencies, and ensuring seamless delivery across multiple platforms and build teams. The Technical Product Lead ensures that products deliver measurable business outcomes, customer value, and technical sustainability. Key Responsibilities Product Strategy & Ownership Work with Business Product Owners to drive the end-to-end product lifecycle, from ideation to launch, across key initiatives in the product portfolio. Define and own product vision, strategy, roadmap, and backlog, aligning with business goals and customer needs. Conduct market research, competitive analysis, and user research to identify opportunities and inform prioritization. Align Business needs within Agile delivery teams, ensuring usability, scalability, and sustainability. Delivery & Cross-Team Coordination Collaborate with Engineering Leads and cross-functional teams to plan and deliver multi-team features and capabilities. Assist driving the translation of requirements into clear epics, user stories, and acceptance criteria. Ensure cross-system integrations and architectural considerations are addressed early in planning. Oversee delivery progress, balancing technical feasibility with business value. Analysis & Research Conduct gap analysis, stakeholder interviews, and data-driven research across business units. Synthesize qualitative and quantitative insights into actionable product decisions. Continuously monitor and analyse product performance metrics to optimize customer experience and business impact. Stakeholder & Relationship Management Engage with stakeholders across business verticals to align priorities and expectations. Facilitate workshops, discovery sessions, and playback meetings. Build trust and transparency as the central point of contact across delivery teams and business stakeholders. Required Skills & Experience Product & Agile 5 years in Product Management, Product Ownership, or hybrid roles, ideally in an Agile environment. Proven success launching and optimizing digital products, with experience managing cross-functional or multi-team delivery. Strong backlog management, user story writing, and prioritization skills. Technical Working knowledge of C#/.NET, React, REST APIs, and modern integration patterns. Familiarity with system architecture, microservices, and cross-platform delivery. Comfortable participating in technical design discussions and evaluating trade-offs. Analytical & Research Strong analytical and problem-solving skills, with a data-driven mindset. Skilled at turning complex requirements into actionable product plans. Proficient with documentation and collaboration tools (e.g., Azure Devops, Notion, Project). Relationship Management Excellent communication, facilitation, and stakeholder management skills. Ability to influence without authority and build consensus across diverse teams. Track record of managing expectations and aligning business and technical stakeholders. Qualifications Bachelorʼs Degree in Computer Science, Engineering, Information Systems, Commerce, or related field. Product Management certification preferred. Project Management experience advantageous. Behaviors & Competencies Business Insight Applies market and business insights to achieve organizational objectives. Communicates Effectively Clearly conveys ideas with impact and influence. Decision Quality Makes timely, informed, and balanced decisions. Ensures Accountability Takes ownership of outcomes and holds others accountable. Manages Complexity Simplifies complex challenges and resolves ambiguity. Optimizes Work Processes Continuously improves efficiency, quality, and effectiveness. Plans & Aligns Aligns priorities with organizational goals and drives execution. Tech-Savvy Leverages technology to improve productivity and enable innovation.
