Rustenburg: Client Service Manager posted by PRO Personnel Employment Agency

• Answer and manage telephone calls professionally and efficiently.
• Notify relevant personnel of important updates via email.

 Office Administration:
 Perform routine administrative tasks such as managing office supplies, handling petty cash, and ensuring the office is well-maintained.
 Financial Management:

• Process bank payments and monthly bank statements.
• Forward invoices and handle any related inquiries.
• Manage monthly financial transactions and ensure timely processing.
• Handle financial claims and ensure compliance with company policies.

 Compliance and Audits:

• Ensure monthly compliance with company regulations.
• Manage audits and ensure all requirements are met.
• Handle compliance-related tasks and ensure adherence to regulations.

 Client Service:

• Provide general client service, including handling inquiries, processing transactions, and ensuring client satisfaction.
• Handle client services as per company processes in a timely manner
• Maintain accurate and up-to-date client records and documentation.

 Additional Responsibilities:

• Attend training sessions as required to stay updated on industry practices and regulations.
• Handle inbound and outbound telephone communications professionally.
• Prepare reports and documentation for internal and external audits.
• Adhere to all company processes and policies to ensure smooth operations.

 Skills and Qualifications:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in office management software.
• Ability to handle financial transactions and compliance.
• Experience in client service and administrative tasks.