Cape Town: Restaurant Manager posted by Kendrick Recruitment

Restaurant Manager
Cape Town | Luxury Hotel | Salary R30,000 Negotiable DOE

Kendrick Recruitment is seeking an experienced Restaurant Manager to lead and manage restaurant operations within a prestigious luxury hotel in Cape Town. The successful candidate will ensure seamless service delivery, exceptional guest experiences, and alignment with the hotels brand and food & beverage offerings.

Key Responsibilities:

• Understand and communicate the restaurants concept, brand positioning, and F&B offerings

• Develop and implement strategies to deliver the restaurant vision and enhance guest experiences

• Lead, train, and coach the service team to achieve high standards and maintain a motivated, high-performing culture

• Conduct training on SOPs, menus, wine service, and operational systems

• Provide regular performance feedback and conduct daily team briefings

• Ensure adherence to grooming, uniform, and service standards

• Manage operational systems including Micros Symphony (POS), Dineplan (bookings), and timekeeping systems

• Liaise with guests regarding bookings, special requests, and bespoke dining experiences

• Create and manage detailed function sheets for group reservations and events

• Conduct bi-monthly beverage and monthly operating equipment stock takes, ensuring accuracy

• Collaborate with the F&B Manager on budgeting, cost control, and financial processes

• Identify and escalate FOH/BOH operational issues for timely resolution

• Coordinate weekly F&B meetings and follow up on action points

• Ensure strict adherence to health, safety, hygiene, and cleanliness standards

Core Competencies:

• Operational expertise in restaurant systems, daily operations, and service delivery

• Strong knowledge of wine varieties, food pairings, service standards, and cellar practices

• Leadership skills with ability to develop, motivate, and inspire a team

• Clear, assertive, and respectful communication, particularly in performance management

• Proficiency in Micros Symphony, Dineplan, timekeeping, and stock management systems

• Financial acumen including budgeting, expense tracking, and cost control

• Strong organisational skills and attention to detail

• Guest-focused with a passion for creating exceptional dining experiences

• Professionalism, reliability, and alignment with brand etiquette and culture

Preferred Qualifications & Experience:

• 35 years experience in a similar leadership role within high-end or boutique hospitality

• Formal training or certification in hospitality management or related field preferred

• Wine service or sommelier training advantageous

Package:

• Salary negotiable depending on experience

• Opportunity to lead operations in a luxury hotel environment