SAP Solution Manager Consultant

Location: [Insert Location or Remote Option] Join the Digital Evolution Empower Innovation at Scale

About the Project

Step into a high-impact environment where technology drives transformation. This project focuses on delivering technical and functional support and maintenance services for SAP R/3 ECC6 EHP7 and SAP S/4HANA systems.
As an SAP Solution Manager Consultant, youll play a pivotal role in ensuring system stability, performance, and optimization enabling business continuity across complex, mission-critical SAP landscapes.

Your Role

You will take ownership of SAP Solution Manager (7.2 or higher), configuring, maintaining, and optimizing its core functionalities to support diverse SAP environments.
Your expertise will help integrate change management, incident management, and monitoring processes ensuring seamless operations and proactive system improvement.

Requirements

Key Responsibilities

System Configuration & Administration

• Configure and maintain SAP Solution Manager 7.2+ for ECC6 EHP7 and S/4HANA systems.

• Implement and manage ChaRM, Incident Management, and Business Process Monitoring.

• Deploy and maintain ALM tools for Technical and System Monitoring.

Technical & Functional Support

• Monitor performance via EarlyWatch Alerts and Health Checks.

• Troubleshoot ECC6/S4HANA issues and perform root cause analysis.

• Collaborate with functional teams to document and monitor business processes.

• Configure BPO and Interface Monitoring; provide user training and knowledge transfer.

Change & Release Management

• Drive change requests using ChaRM, aligning with organizational governance.

• Manage upgrades, migrations, and releases with minimal downtime.

• Maintain transport management in line with SAP best practices.

Maintenance & Optimization

• Proactively enhance system stability, scalability, and performance.

• Conduct health checks, performance tuning, and capacity planning.

• Support integration and interface monitoring across SAP and third-party systems.

Documentation & Reporting

• Maintain robust documentation of configurations and resolutions.

• Generate analytical reports on performance, incidents, and change metrics.

• Present regular updates to key stakeholders and leadership teams.

What Youll Bring

Experience

• 5+ years hands-on with SAP Solution Manager 7.2 or higher.

• Strong background supporting SAP ECC6 EHP7 and/or S/4HANA.

• 3+ years managing ChaRM, Technical Monitoring, and BPM.

• Proven experience with system upgrades, migrations, or enhancements.

Technical Proficiency

• Deep expertise in Solution Manager modules (ChaRM, ALM, TM, Incident Mgmt).

• Knowledge of SAP Basis administration and transport management.

• Familiarity with ABAP debugging and SAP system integration.

Functional Insight

• Ability to align business processes with Solution Manager capabilities.

• Understanding of SAP FI, CO, MM, SD modules and interdependencies.

• Analytical mindset with strong problem-solving abilities.

Certifications (Preferred)

• SAP Certified Technology Associate Solution Manager

• SAP Certified Application Associate S/4HANA

• ITIL Foundation (or higher)

Our clients are on the hunt for a SAP Solution Manager Consultant to provide expertise in configuring, maintaining, and optimizing SAP Solution Manager to support the SAP R/3 ECC6 EHP7 and SAP S/4 HANA environments. The consultant will deliver both technical and functional support, ensuring seamless integration, efficient operations, and proactive system maintenance.

Project Overview

The project involves the provision of technical and functional support and maintenance services for SAP R/3 ECC6 EHP7 and SAP S/4 HANA systems. The SAP Solution Manager Consultant will play a critical role in ensuring the stability, performance, and optimization of these systems, leveraging SAP Solution Manager capabilities to support system monitoring, change management, incident management, and overall system maintenance.

Key Responsibilities

System Configuration and Administration:

• Configure and maintain SAP Solution Manager 7.2 or higher to support ECC6 EHP7 and S/4 HANA environments.
  
• Set up and manage Solution Manager functionalities, including Change Request Management (ChaRM), Incident Management, and Business Process Monitoring.
  
• Implement and maintain Solution Manager tools such as Technical Monitoring, System Monitoring, and Application Lifecycle Management (ALM).
  

Technical Support:

• Monitor system performance using Solution Manager tools (e.g., EarlyWatch Alerts, System Health Checks).
  
• Troubleshoot and resolve technical issues related to SAP ECC6 EHP7 and S/4 HANA systems.
  
• Perform root cause analysis for incidents and provide recommendations for system optimization.
  
• Support system upgrades, patches, and enhancements in collaboration with Basis and development teams.
  

Functional Support:

• Collaborate with functional teams to map business processes to Solution Manager for process documentation and monitoring.
  
• Configure and support Business Process Operations (BPO) and Interface Monitoring.
  
• Provide training and knowledge transfer to end-users and internal teams on Solution Manager functionalities.
  

Change and Release Management:

• Manage change requests using ChaRM, ensuring compliance with organizational change control processes.
  
• Coordinate with project teams to implement changes, upgrades, and migrations while minimizing disruptions.
  
• Maintain transport management processes and ensure alignment with SAP best practices.
  

Maintenance and Optimization:

• Proactively monitor system performance and recommend improvements to enhance system stability and efficiency.
  
• Perform regular maintenance tasks, including system health checks, performance tuning, and capacity planning.
  
• Support system integration and interface monitoring between ECC6, S/4 HANA, and other third-party systems.
  

Documentation and Reporting:

• Maintain comprehensive documentation of configurations, processes, and issue resolutions in Solution Manager.
  
• Generate and analyze reports from Solution Manager for system performance, incidents, and change management metrics.
  
• Provide regular updates to stakeholders on system status and improvement initiatives.

Requirements

• Minimum of 5 years of hands-on experience with SAP Solution Manager 7.2 or higher.
  
• Proven experience in supporting SAP R/3 ECC6 EHP7 and/or SAP S/4 HANA systems.
  
• At least 3 years of experience in configuring and managing ChaRM, Technical Monitoring, and Business Process Monitoring.
  
• Experience with SAP system upgrades, migrations, or enhancements is highly desirable.
  

Certifications (Preferred):

• SAP Certified Technology Associate SAP Solution Manager.
  
• SAP Certified Application Associate SAP S/4 HANA.
  
• ITIL Foundation or higher for IT service management processes.
  

Technical Skills:

• Deep knowledge of SAP Solution Manager modules (e.g., ChaRM, Incident Management, Technical Monitoring, ALM).
  
• Proficiency in SAP Basis administration, including system monitoring, performance tuning, and transport management.
  
• Familiarity with SAP ECC6 EHP7 and S/4 HANA architecture, integration, and configuration.
  
• Knowledge of SAP best practices for system maintenance and support.
  
• Experience with ABAP debugging and performance analysis is a plus.
  

Functional Skills:

• Ability to map business processes to Solution Manager for monitoring and optimization.
  
• Strong understanding of SAP functional modules (e.g., FI, CO, MM, SD) and their integration with Solution Manager.
  
• Excellent problem-solving and analytical skills to address functional and technical issues.