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Johannesburg: Key Accounts / Technical Services Manager – Plastic Converting Manufacturing

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Job Description

Minimum requirements for the role: Technical or sales experience having worked or sold plastic raw materials such as master batch and or related products into the plastic manufacturing converters is preferred. Knowledge of injection, extrusion and or blow moulding or related plastic converting production is preferred. The company is happy to train a technical person who has worked on plastic converting machines into a technical sales role. Strong technical knowledge of masterbatch formulations, pigment dispersion, and plastic raw materials (PE, PP, PET, PS, etc.). Excellent interpersonal, negotiation, and communication skills. Must be commercial acumen with a customer-focused approach. The successful candidate will be responsible for: Driving and managing key accounts within the injection, extrusion and blow moulding plastic converting industries promoting masterbatch raw materials and related plastic raw materials to customers. The successful candidate will be required to run trials, troubleshoot and interact with customers on site providing them with specialised colourants and additives as well as technical solutions on plastic converting machinery and manufacturing processes. Liaising and managing overseas principals to ensure the products supplied are in line with customer requirements. Presenting presentations at customers on new products and technology. Travelling internationally to attend various conferences and trade shows. Developing and executing strategic account plans to grow revenue, margin, and share of wallet. Identifying and approaching potential customers in the plastics converting value chain to expand the masterbatch raw materials portfolio. Collaborating with R&D and technical teams to introduce new products and innovations to the market. Providing technical support to customers on product application, processing behaviour, and troubleshooting. Liaising with internal product development teams to customize masterbatch formulations or resolve customer complaints. Working closely with logistics, planning, quality control, and technical departments to ensure smooth order fulfilment. Salary package, including benefits, is highly negotiable depending on experience gained.
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