Port Elizabeth: Account Manager / Customer Relations Officer posted by Headhunters

Our Client, a prominent name in the Design and Advertising Industry; is seeking to employ an Account Manager / Customer Relations Officer to their team based in Port Elizabeth.

Strong administrator with exceptional client relationship management skills secures.

An awesome career opportunity awaits!

Requirements:

• Marketing or Sales qualification would be an advantage.
• Experience in advertising or agency work is recommended.
• Web and design knowledge preferred.
• Must be an administratively strong.
• Must be client focused with demonstrated client relationship management skills.
• Must be able to demonstrate initiative and leadership skills.

Responsibilities, but not limited to:

• Build strong relationships with clients, influencing and facilitating the delivery of work that meets their needs.
• Receive and develop client briefs; ensure clear understanding and communication of briefs to the creative team.
• Manage projects from start to finish through effective organization, planning, and follow-up.
• Handle all administrative tasks associated with projects.
• Source and prepare quotes.
• Achieve financial targets.
• Present creative work to clients.
• Follow up with suppliers to ensure high-quality service delivery.
• Perform other reasonable duties as required.
• Meet deadlines across all areas of work.
• Demonstrate creativity in client interactions and collaboration with the creative team.
• Perform administrative tasks to support accurate and timely billing.
• Hold regular meetings with clients and issue contact reports after each interaction.
• Stay updated on relevant trends, market developments, and industry insights.
• Ensure each client has a brand plan and an annual plan aligned with financial objectives.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.