South Africa: Receptionist posted by HotelJobs

Hospitality and Outdoor – New Vacancy – Receptionist Mkuze; Kwa-Zulu Natal A family-owned 4-star country-inn situated in Northern KwaZulu-Natal, is looking for a friendly, professional, and detail-oriented receptionist to join their front office team. As the face of the hotel, you will play a key role in creating warm, memorable guest experiences in a calm and welcoming environment. Requirements At least 2 3 years experience as a Receptionist within the Hospitality industry in a 4* environment (Essential) Grade 12 (Essential) Computer literate experience with reservations systems like Semper or similar (Advantageous) Energetic, enthusiastic, flexible, team player, handle pressure well, bubbly personality, and great communication skills. Attention to detail and organizational skills. Flexible and willing to work shifts, weekends and holidays. Professional appearance and demeanor. Description Welcome guests warmly in person and over the phone, creating a positive first impression. Manage check-ins, check-outs, and ensure accurate billing and room allocation. Process bookings across all channels (phone, email, online), upsell room types and packages where possible. Respond promptly to guest queries via phone and email, maintaining brand tone and professionalism . Handle payments, post charges accurately, and follow correct cash-up procedures. Assist with guest enquiries about local activities, spa bookings, safari tours, and transport arrangements. Maintain filing, print guest registration cards, and prepare arrival reports. Monitor front office supplies and place orders when required. Liaise closely with housekeeping, kitchen, spa, and reservations to ensure seamless guest experiences. Secure front office and assist with emergency procedures. Package on offer R7 000 R10 000 pm Depending on experience 50% contribution to Momentum Medical Aid 7% (of basic salary) contribution to Provident Fund Live-out Starting Date: ASAP