Hatfield: IT Support Engineer

IT Support Engineer Location: Hatfield, Pretoria Type: Full-Time Salary: Market-Related (based on qualifications & experience) Our client is looking for a technically skilled, hands-on IT professional who can provide second-level support for toll systems, Linux/Oracle environments, databases, and networking infrastructure. They want someone who can maintain system uptime, troubleshoot complex issues, and work both remotely and onsite at toll plazas . The client is looking for a tech-savvy, adaptable, and reliable IT professional who can handle a mix of system administration, networking, hardware troubleshooting, and toll system support , with the ability to work onsite at toll plazas when needed. Key Responsibilities: Maintain PCI compliance and system stability Monitor system performance and preempt issues Support remote toll plaza sites with hardware, software, and network issues Collaborate with teams to resolve lane/plaza incidents Maintain inventory and submit reports Provide end-user support both onsite and remotely Matric / Grade 12 essential Relevant tertiary qualifications/courses Own transport and valid driver’s license Core Technical Skills Oracle Systems & Databases: Must be able to support, troubleshoot, and maintain Oracle applications. SQL knowledge is a plus. Linux Expertise: Comfortable with RedHat, Debian, or similar Linux systems, including troubleshooting and recovery. Networking: Able to maintain and troubleshoot LAN/WAN connections, switches, and remote communication links. Toll Systems Knowledge: Previous experience with toll plaza systems is advantageous (sensors, barriers, e-tags, etc.). Hardware/Software Support: Can manage servers, SAN storage, workstations, and other infrastructure. Helpdesk & Documentation: Experience logging, tracking, and resolving IT issues, and documenting solutions for future reference.