Job Description
About the Role
GMI Advisory is seeking an experienced Applications Engineer to join our team in Pretoria. The successful candidate will provide technical support and training for key applications, utilizing their extensive software development experience with a focus on Dynamics 365 CRM, SCM, and Finance applications.
Key Responsibilities
- Provide on-site support and training for users of Dynamics 365 CRM, SCM, and Finance applications
- Offer proactive management of application user entitlement and respond to user queries and tickets in a timely manner
- Engage client’s change controls processes and procedures, update incidents through their lifecycle, and provide inputs for SLA reports
- Train users on the effective use of applications and assist with testing of new functionalities
- Develop and implement solutions for customers, perform daily operational checks for system performance issues
- Create technical support documentation
Requirements
- Previous experience within a full stack application support and maintenance
- At least five years’ experience supporting users with Dynamics 365 CRM, SCM, and Finance applications
- Excellent problem-solving skills and ability to multitask, prioritize, and follow through
- Self-starting and independent working with limited supervision
Qualifications
- BSC in IT/Computing or Diploma or related qualification
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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