Job Description
About the Role
We are seeking an experienced Business Analyst to join our team, responsible for driving business process improvements and supporting organizational growth through data-driven insights and effective stakeholder engagement. The ideal candidate will have a strong analytical mindset, excellent communication skills, and experience working with cross-functional teams.
Key Responsibilities
- Conduct thorough analysis of current business processes and identify areas for improvement
- Analyse data to assess trends, identify risks, and support decision-making
- Collaborate with stakeholders to gather, validate, and document business requirements
- Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN 2.0
- Perform gap analysis between current processes and desired outcomes and recommend solutions
- Facilitate workshops and meetings to elicit requirements and align stakeholders
- Work closely with cross-functional teams to support successful implementation of approved process changes
- Assist with system integration testing (SIT) & user acceptance testing (UAT) and maintain requirements traceability throughout the project lifecycle
- Conduct regular reviews of processes to identify potential issues and make recommendations for improvement
- Communicate effectively with stakeholders to provide updates and gather feedback on process changes
- Identify policy-related gaps during process development and recommend changes for inclusion in draft policy documents
- Act as the scribe for policy and SOP documents, using PMO-approved templates, and facilitate completion with process owners
- Ensure SOPs and policy drafts align with documented business requirements and organizational standards
- Develop process prototypes and lightweight apps
- Support change management activities by providing input for training materials and user documentation
Requirements
- Bachelor’s degree in Business Administration Management or related field
- Proven experience as a Business Analyst or similar role (minimum 5 years for mid-senior level)
- Familiarity with BPMN 2.0 and process modelling tools (Visio, SIPOC)
- Familiarity with AI and other no code/low code tools for prototype development (Smartsheet, Base 44)
- Experience with requirements management tools and methodologies
- Knowledge of project management principles (certification advantageous)
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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