Job Description
Sector: Insurance
Location: Pretoria
Salary: R 252 000 p.a. (negotiable)
Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.
Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training
Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience
Send your CV and latest pay slip to *****@*****.co.za
AtripleA Recruitment and Temps
www.********.co.za
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Set up job alerts on major job boards to be notified of new opportunities quickly.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Senior Business Analyst posted by Communicate Finance
You’ll collaborate with developers, product owners, and stakeholders to turn ideas into impactful solutions. From leading stories and proposing innovative...
View JobMidrand: Sales Engineer posted by Communicate Finance
Job Description:Business developmentManage business relationshipsProvide technical solutions and adviceKnowledgeable on warehouse automationWork closely...
View JobWestern Cape: Civil / Structural Engineer – Advanced Materials posted by Communicate Finance
Job Description:Participate in research projects focused on sustainable and high-performance structural materialsConduct laboratory testing and performance...
View JobWestern Cape: Junior Mechanical Design Engineer posted by Communicate Finance
Job Description:Develop efficient designs that prioritize simplicity, feasibility, cost-effectiveness, and accuracyPrepare assemblies and detailed...
View JobWestern Cape: Mechanical Design Engineer posted by Communicate Finance
Job Description:Develop efficient mechanical designs that balance simplicity, feasibility, and cost-effectivenessPrepare detailed assemblies and...
View JobPaarl: Millwright Team Lead posted by Communicate Finance
Job Description:Lead on-site technicians to deliver safe, high-quality, and productive workPerform mechanical and electrical maintenance, installations, and...
View Job
Browse Employers
Job Alerts