South Africa: Assistant F&B Manager posted by Bushwise

Operational Management

• Assist the F&B Manager in planning, coordinating, and supervising all food and beverage operations.
  
• Ensure all dining and bar areas maintain the highest standards of service, cleanliness, and presentation.
  
• Monitor daily service performance and implement improvements as needed.
  
• Assist in menu planning, food costing, and beverage selection.
  

Team Leadership

• Supervise and motivate staff, fostering teamwork and a positive work environment.
  
• Conduct training sessions on service standards, wine knowledge, and guest interaction.
  
• Assist with staff scheduling, performance management, and daily briefings.
  

Guest Experience

• Ensure every guest interaction is professional, friendly, and exceeds expectations.
  
• Handle guest feedback, complaints, or special requests promptly and effectively.
  
• Support special events, private dining, and boma and bush dinner experiences.
  

Administration & Compliance

• Assist with stock management, ordering, and inventory control.
  
• Monitor budgets and help manage costs, wastage, and procurement.
• Ensure compliance with health, safety, and hygiene regulations

Requirements

• Minimum 23 years experience in F&B management, preferably in luxury lodges, hotels, or resorts.
  
• Strong understanding of food and beverage operations, wine service, and bar management.
  
• Excellent leadership and team management skills.
  
• High attention to detail, organizational skills, and ability to multitask.
  
• Strong communication and interpersonal skills.
  
• Ability to work in a remote lodge environment and adapt to seasonal demands.
  
• Relevant hospitality or management qualifications (desirable but not essential based on prior experience).

Benefits

• Salary defendant on experience
  
• Live in with meals and tips